T&d Shared Services Business Relationship Manager

hace 7 meses


Guadalajara, México AstraZeneca A tiempo completo

We’re redefining the future of healthcare by unlocking the power of what science can do (for people, society and the planet). In support of this, we are growing our Operations and Technology Solutions team, a key part of our global Talent & Development function which sits within Human Resources. Talent & Development is a fast-paced, creative and purposeful environment where innovative thinking is encouraged. Our role is to develop every employee, manager, and leader, while also looking after the learning technology and the talent agenda for the company.
This is an exciting time to join Talent & Development. We’ve been on a ground-breaking journey building a culture of lifelong learning, growing our capabilities, developing our talent, and crafting an integrated learning technologies infrastructure. Now we are looking to consolidate our new ways of working, delivering value for the business by having the right talent available at the right time, and helping to unlock the potential in everyone every day.
The role will be based in Guadalajara, Mexico.

**Accountabilities**:

- Build and maintain strong relationships with key collaborators across the organization, including T&D leaders, HR business partners and business unit leaders
- Serve as the primary point of contact for T&D Shared Services, addressing inquiries, providing mentorship, and resolving issues in a timely and effective manner.
- Identify areas for improvement and work with shared services teams to implement enhancements and address and issues or concerns raised.
- Find opportunities for innovation and process improvement to enhance service delivery efficiency and effectiveness.
- Communicate updates, changes, and improvements to stakeholders a timely and clear manner, soliciting feedback and addressing concerns as need.
- Facilitate accurate and timely business demand forecasting for input into learning shared services resource planning.
- Establish key performance indicators and metrics to measure the effectiveness and impact of T&D shared services.

**Essential skills**
- Bachelor’s degree in business administration, Human Resources or Organizational Development or related field
- 5+ years of experience in T&D or HR, with a focus on stakeholder engagement, relationship management and service delivery
- Strong communication and influencing skills with the ability to build trust and credibility with collaborators at all levels
- Deep understating of Talent & Development processes, technology solutions and standard methodologies
- Extensive experience of leading change and process improvements within a customer facing environment
- Strong stakeholder management and relationship building skills to a senior level. Ability to build rapport and develop credibility as a strategic partner
- Successful track record in influencing and negotiating change, both in leading new proposals and in positively shifting of existing opinions
- Experience at conflict negotiation and problem-solving
- A self-starter with a high sense of purpose, value-driven focus and willingness to take the initiative

**Desirable**
- Experience of working in Shared Services environment



  • Guadalajara, México AstraZeneca A tiempo completo

    We’re redefining the future of healthcare by unlocking the power of what science can do (for people, society and the planet). In support of this, we are growing our Operations and Technology Solutions team, a key part of our global Talent & Development function which sits within Human Resources. Talent & Development is a fast-paced, creative and purposeful...


  • Guadalajara, México Ingredion A tiempo completo

    Sr. Manager, Human Resources Shared Services LOCATION: Guadalajara SSC REPORTS TO: Director of Global Shared Services HR Operation The Sr. Manager, Human Resources Shared Services - Americas will be responsible for executing the HR Operations strategy in the Americas region. This role involves overseeing the delivery of HR Operations services and...


  • Guadalajara, México AstraZeneca A tiempo completo

    Join AstraZeneca, a science-led, patient-focused global pharmaceutical business committed to transforming the lives of patients with improved outcomes and a better quality of life. We are growing our Operations and Technology Solutions team, a key part of our global Talent & Development function. We are on a transformational journey building a culture of...


  • Guadalajara, México Ingredion Global Business Services, S.A. de C.V. A tiempo completo

    **Job Posting Title**: Manager, Payroll Services Latinamerica **Location**: Guadalajara, Mexico **Reports to**: Sr Manager, Human Resources Shared Services Americas The Manager, Payroll Services will be responsible for the oversight and successful delivery with the highest levels of quality and timeliness of payroll operations ensuring full compliance of...


  • Guadalajara, México Ingredion Global Business Services, S.A. de C.V. A tiempo completo

    Location: Guadalajara, Mexico Reports to: Sr Manager, Human Resources Shared Services Americas The **Manager, Payroll Services **will be responsible for the oversight and successful delivery with the highest levels of quality and timeliness of payroll operations ensuring full compliance of internal and external policies and regulations across different...


  • Guadalajara, Jalisco, México Pluxee A tiempo completo

    As a Business Relationship Manager at Pluxee, you will be part of a dynamic team that helps companies attract, engage, and retain talent across 31 countries. With a broad range of solutions in Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits, you will have the opportunity to make a positive impact on employees' lives while driving...


  • Guadalajara, México AstraZeneca A tiempo completo

    **Introduction to Role**: Join AstraZeneca, a science-led, patient-focused global pharmaceutical business committed to transforming the lives of patients with improved outcomes and a better quality of life. We are growing our Operations and Technology Solutions team, a key part of our global Talent & Development function. We are on a ground-breaking journey...


  • Guadalajara, México AstraZeneca A tiempo completo

    Join AstraZeneca, a science-led, patient-focused global pharmaceutical business committed to redefining lives through the research, development, and commercialisation of prescription medicines. We are growing our Operations and Technology Solutions team, a key part of our global Talent & Development function within Human Resources. We are now hiring a T&D...

  • T&d Project Specialist

    hace 7 meses


    Guadalajara, México AstraZeneca A tiempo completo

    Join AstraZeneca, a science-led, patient-focused global pharmaceutical business committed to redefining lives through the research, development, and commercialisation of prescription medicines. We are growing our Operations and Technology Solutions team, a key part of our global Talent & Development function within Human Resources. We are now hiring a T&D...


  • Guadalajara, México AstraZeneca A tiempo completo

    Are you ready to be part of a science-led, patient-focused global pharmaceutical company dedicated to redefining lives? AstraZeneca is expanding its Operations and Technology Solutions team within our global Talent & Development function. This is a prime opportunity to join a dynamic team on a journey to champion a culture of lifelong learning. Key...

  • T&d Business Analyst

    hace 7 meses


    Guadalajara, México AstraZeneca A tiempo completo

    **Introduction to role**: Join AstraZeneca, a science-led, patient-focused global pharmaceutical business committed to transforming the lives of patients with improved outcomes and a better quality of life. We are growing our Operations and Technology Solutions team, a key part of our global Talent & Development function. This is an exciting time to join...


  • Guadalajara, Jalisco, México Jabil Circuit A tiempo completo

    Job OverviewWe are seeking an exceptional Customer Relationship Manager to join our team at Jabil Circuit. As a key member of our logistics operations, you will be responsible for translating business strategy into work programs and processes for assigned customer accounts.


  • Guadalajara, México Sandvik A tiempo completo

    BUSINESS DEVELOPMENT MANAGER - GET & BUCKETS, parts & services division Sandvik Mining and Rock Solutions (SMR) is a global leading supplier of equipment and tools, parts, services, digital solutions and sustainability-driving technologies for the mining and infrastructure industries. One of our key success factors are our 17,000 dedicated employees - the...


  • Guadalajara, México Ingredion A tiempo completo

    Manager, Payroll Services Latinamerica Job Posting Title: Manager, Payroll Services Latinamerica Location: Guadalajara, Mexico Reports to: Sr Manager, Human Resources Shared Services Americas The Manager, Payroll Services will be responsible for the oversight and successful delivery with the highest levels of quality and timeliness of payroll operations...


  • Guadalajara, México Sidel A tiempo completo

    The Project Manager Services acts as the local technical Project Manager to manage and execute all Services project activities with a focus on equipment improvements (options, upgrades) as well as equipment and line conversions linked to new primary, secondary and tertiary packaging **Your Mission**: - Translate customer needs, develop, present, and...


  • Guadalajara, Jalisco, México Administrative Manager A tiempo completo

    Our company is a leading player in the chemical industry, with a strong presence in the market.The estimated salary for this position ranges from $70,000 to $100,000 per year, depending on experience and qualifications.Job Description:We are seeking an experienced Administrative Manager to join our team. As a key member of our organization, you will be...


  • Guadalajara, México Intrategia Consultoría A tiempo completo

    **Administrador Financiero Shared Services** **Objetivo del puesto**: Garantizar la precisión, eficiencia de las operaciones, procesar y controlar los pagos entrantes, asegurando los ingresos verificando y registrando las cuentas. **Requisitos**: - Escolaridad: Licenciatura en Contaduría Pública, Administración de empresas o afín. - Inglés avanzado...


  • Guadalajara, México Sidel A tiempo completo

    The Project Manager Services acts as the local technical Project Manager to manage and execute all Services project activities with a focus on equipment **Your Mission**: - Translate customer needs, develop, present, and execute Services projects - Evaluate technical feasibility and technical risks of project so as to determine proper level of support at...


  • Guadalajara, México AT&T A tiempo completo

    At AT&T, we’re connecting the world through the latest tech, top-of-the-line communications and the best in entertainment. Innovation powers all that we do, and our groundbreaking solutions deliver compelling communication and entertainment experiences to millions of customers worldwide. As part of our team, your next big idea could be our newest...


  • Guadalajara, México AstraZeneca A tiempo completo

    Join AstraZeneca, a global, science-led, patient-focused biopharmaceutical company, as a T&D Transformation and Change Lead. We are dedicated to pushing the boundaries of science to deliver life-changing medicines. We are looking for a multifaceted individual to join our Global Talent & Development function, playing a key role in driving and building a...