CX Customer Experience Strategist

Descripción de la oferta Misión de la posición Implementar la estrategia de Customer Experience de Ferrer con los diferentes stakeholders para transformar a la filial en una compañía centrada en el cliente. Alineadxs a la estrategia global de Customer Experience de Ferrer HQ. Funciones y Responsabilidades Principales Coordinar e implementar...

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit,...

About Tala Tala is a global technology company building the world’s most accessible financial services. With more than $350 million raised from visionary investors, we are serving millions of customers around the world who have been overlooked by traditional financial institutions – and our plan is to serve millions more, and have been named by...

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale,...

Qualifications 10+ years of Customer Experience Manager experience within Enterprise Software. Cloud Technical knowledge Experience within a Service Delivery environment Executive Sponsorship & Collaboration A fully proficient practitioner who can communicate at all levels within the account and create opportunities for the client to grow and...

About the RoleWe’re looking to grow our Marketplace Live Operations team by leaps and bounds. Join DoorDash as a Marketplace Live Operations Representative to become an expert in addressing the most pressing needs and concerns of DoorDash’s thousands of partner merchants, customers, and dashers worldwide. You’ll be part of an exciting, rapidly-growing...

About the team Building a strong and diverse team, therefore your work will be decisive for our success in developing the Customer Experience Chapter as a CX Specialist (IC5) focused on Cross Supporting Squads and their results and goals. You will help us to implement the customer excellence structure and be part of the construction of an amazing company...

The Social Strategist will be responsible for leading and supervising thought leadership and best practices in Social Media and for digital content across multiple accounts, including new business opportunities. In addition to providing agency thought leadership, and team training, education & mentorship, this individual will be responsible for overseeing a...

Position: Guest Experience SupervisorLocation: Remote (MST Timezone)Work Schedule: Monday to Friday, 10:00 AM to 07:00 PM (MST)About Us:Our company is a rapidly growing premium short-term rental property management company headquartered in Colorado Springs, Colorado. With a commitment to exceptional customer service and a focus on creating memorable guest...

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a...

Job DescriptionWho we're looking forOur Technical Account Managers (TAM) become an extension of our customers through crafting and implementing strategies that mean our clients can innovate and transform allowing them to provide outstanding customer experience (CX). They partner with agents, admins, IT teams, CX Directors and Executives because our TAMs...

About the team The CX Alliance is a team working on in-app and off-app customer support, from ensuring customers can self-serve themselves in the app, to working on assessing how many agents we need to work with in order to resolve our customers doubts. The BA role in CX Alliance requires an analytical and a fast learning mindset to lead projects to...

Job Summary: We are currently looking for Customer Success Manager in the Mexico Region. You will collaborate closely with the Customer Success Team, Technical Support & Services Teams, Sales Force/Operations Team, and Account Managers & Sales Channel Teams. This individual will need to have a broad understanding of the data analytics landscape and...

Overview Microsoft’s Enterprise Account Team focuses on empowering customers on their digital journey. This team is responsible for envisioning new possibilities for our customers, delivering solutions that result in targeted business outcomes and driving revenue growth for Microsoft. As an Strategic Enterprise Account Technology Strategist - Oil &...

What you'll do: Become an in-house expert in AppsFlyer’s product - both business and technical use cases and stay up-to-date on product releases and new features Use your understanding of the AppsFlyer product to quickly identify, escalate, and solve complex technical problems Build deep business relationships by continually WOW-ing our customers through...

Job Title:Customer Service AgentsJob DescriptionThe Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.Job...

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit,...

HAPPY CUSTOMERS MAKE EVERYONE’S DAY. SHARE YOUR PASSION. At BMW, our dedicated customer service teams always go the extra mile, proactively meeting people’s needs with a truly personal touch. And everyone has a role to play when it comes to making our customers happy. So whether you’re passionate about helping others or finding elegant...

By clicking “Apply Now,” I understand and agree that Zendesk and its affiliates will collect and process my information in accordance with Zendesk’s Candidate Privacy Notice.Job Description Who we're looking forOur Technical Account Managers (TAM) become an extension of our customers through crafting and implementing strategies that mean...

The Implementation Team is at the heart of Qualtrics. The initial onboarding experience and solution delivery establishes the client relationship and sets the tone for the partnership. We understand our clients’ goals and, as trusted advisors, recommend solutions to the challenges they face. We listen carefully to our clients and advocate for customers...