IT Support Associate II, OpsTechIT
hace 4 semanas
Sobre el papel
Como asociado de soporte de TI II, utilizará sus habilidades para ayudar al equipo de operaciones a resolver problemas técnicos dentro de una instalación de Amazon Operations que abarca una multitud de disciplinas técnicas. Estamos comprometidos con la mejora; se le alentará a participar en las oportunidades de desarrollo profesional que se presenten para progresar en su carrera en Amazon.
¿Qué ofrecemos?
Amazon ofrece paquetes de compensación competitivos. Pero espera, hay más: no usamos traje y corbata Ven tal como eres porque jeans, camisetas, zapatillas y, en ocasiones, un chaleco de seguridad de neón serán tu atuendo diario
#AmazonMexico
Key job responsibilities
Las responsabilidades incluyen, pero no se limitan a:
- Asignación, mantenimiento y solución de problemas de equipos de TI utilizados en las instalaciones de Amazon Operations.
- Maneja solicitudes y procedimientos de soporte a través de la red.
- Colaborar en la formación de nuevos empleados.
- Aprendizaje continuo de nuevas tecnologías.
- Capacidad para dar soporte a clientes desde múltiples edificios en el área, así como a clientes remotos.
We are open to hiring candidates to work out of one of the following locations:
Guadalajara, JAL, MEX
BASIC QUALIFICATIONS
- 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience- Experience troubleshooting integrated and interdependent computer systems
- Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals
PREFERRED QUALIFICATIONS
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications- Experience in a dynamic environment with a high degree of customer service
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