Conference Room Admin

hace 3 semanas


Mexico City Azka IT Consulting A tiempo completo

AZKA IT is a Mexican company that seeks and connects the best IT talent with Latin American and United States companies.


We are looking for your talent as Conference Room Admin.




Requirements:

•Experience on Polycom, Group Series, Poly Trios, Surface Hub and Creston

•Good Knowledge of Real Connect.

•Experience on Polycom Lens and Resource Manager.

•Monitoring the RPRM & fixing device errors via OTD portal (One Touch Dial) 

•Conferencing Device Log Capture & Analysis, Packet loss analysis

•Experience in troubleshooting network related issues with conferencing

•Experience in Reset, re-image & software updates for Microsoft Surface Hub

•Experience in Triple Play - Troubleshooting, Rebooting, Configuration & providing access/permission to users 

•Knowledge of PowerShell

•Basic understanding of O365 that includes Exchange Online and Teams.

•Good experience on Audio and Video troubleshooting

•Understanding of Bi-amp and Digital Signal processor (DSP).

•Creation of Room account and policy.

•Work experience on Ticketing tool ServiceNow

•Good knowledge of ITIL Process Framework



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