Early Career Program 2024 Claims Transformation Agent
hace 3 semanas
The Early Career role will be an ideal opportunity to develop your experience and expertise in Insurance.
AIG General Insurance is a leading provider of insurance products and services – focused on helping to manage risk for commercial and personal customers. We offer a broad range of products through a diversified, multi-channel distribution network, including one of the world’s most far-reaching property casualty networks.
At AIG, we are constantly working to ensure that all employees have the training and skills they need to have a rewarding and successful career. Designed with that commitment at its core, our globally centralized Early Career program provides a platform for participants to launch or accelerate their careers. Through a range of approaches including innovative experiential learning and technical training, performance assessments, formalized mentoring, and exposure to senior leaders, our Early Career program offers unparalleled development opportunities for our diverse early career talent.
The program is designed to evolve with the rapid pace of technological advancements and changing employee preferences to ensure that today’s participants become leaders capable of conquering tomorrow’s challenges.
Over the two-year duration of the program, successful candidates will work in a dynamic environment combining formal and experience-based training alongside meaningful and rewarding work experience. Then, guided by experienced professionals, they will put the skills they learn into practice in a supportive corporate environment.
These positions will commence in July 2024 and will be based in CDMX.
Make your mark in the Mexico Claims team
AIG Claims team is directly responsible for managing the overall process that determines the client´s and broker´s experience. To influence this process more effectively and accurately, it is key to adequately manage all the key variables and interdependencies involved in costumer journey. We materialize the promise made to our clients via the insurance policy into actual tangible indemnities and actions. We work closely with brokers and agents to properly manage risks that our clients have sustained and team up with them to properly mitigate them. Also, we are a key part of the feedback cycle to the underwriting side of the business. Through this feedback cycle, the company can learn from past claims history in order to improve and enhance the products offered to the market.
How you will create an impact
- We´re going through a transformation process and we need you to make the difference.
- A lot of processes are waiting to be improved with a fresh view and listen recommendations to perform faster and better outcomes, that´s where you will come in.
- As a lean navigator you´ll have a training plan and a roadmap of processes to be analyzed and improved, but not everything is written in stone, we also want to hear your recommendations.
- Bureaucracy? We don´t want that for you, that´s why you´ll be reporting directly to the Mexico Head of Claims, also he´ll be your coach and mentor along this journey
- Get ready not only for be an ambassador of transformation, but also to boost your insurance-processes wisdom.
What you’ll need to succeed
- This role is for you if you´re passionate about process improvement, you don´t feel calmed if you can do something faster and better, you ask things twice ore more if necessary until you understand everything.
- Exploring databases, having a lot of questions about it, present findings in graphics need to be fun for you.
- Mapping processes and determining key indicators to model their performance.
- Utilize statistical tools to monitor its performance over time and design a claims improvement performance plan.
- Too theoretic Not a chance None of this can be materialized if the right stakeholders do not provide their buy in into the designed solutions. As a Claims Transformation Agent reporting to the head of claims you will be strategically positioned to allow your voice to be heard and for it to become actions in a complex and dynamic organization.
- We want to hear your experience improving processes, extra points if it has been in a financial company as a bank or insurance.
- You´re an Excel nature and you feel comfortable expressing your findings in a PowerPoint slide, also you´re familiar with Microsoft tools like Word, Outlook and Teams. Also, extra points if you dominate Excel-Macros
- Ready to do things differently? We would love to hear from you.
At AIG, we are reimagining the way we help customers to manage risk. Join us as a Transformation Agent to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.
Join us as an Transformation Agent to make more of your specialist expertise and experience.
This Transformation Agent role will be an ideal opportunity to develop your experience and expertise in process improvement.
Ready for faster career growth? We would love to hear from you
#LI-MF1
#LI-AIG
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of belonging
We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
Functional Area:
UW - UnderwritingEstimated Travel Percentage (%): No TravelRelocation Provided: NoAIG SEGUROS MEXICO S.A. DE C.V.-
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