Operations Manager
hace 3 semanas
Key Responsibilities:
Leadership and Development : Lead and develop our Live and Games operations team in Mexico City. Resource planning is a critical part of the role. Execution and Strategy: Drive the day-to-day execution of developed strategies, ensuring successful launches of new Games and Live events within your team's domain. Representation: You will be the point person in Mexico City for UCAN-based Live and Games Leadership and teams. Represent our team in Games and Live forums with a solid operational voice. Coaching and talent density: Provide mentorship and development opportunities for team members, fostering a culture of excellence, high performance, and continuous improvement. You are responsible for maintaining a dream team. Collaboration: Partner with Mumbai-based peers and cross-functional teams, including Live and Games leadership based in UCAN, to drive project success and integrate new experiences into our broader hub capabilities.
Expectations:
Align team priorities with the broader mission and vision of the Ops organization. Deliver timely, high-quality results within your team's sphere of impact. Engage with peers and key stakeholders to navigate critical decisions thoughtfully and promptly. Coach individual contributors on decision-making processes, ensuring appropriate context is absorbed and cascaded. Make solid and data-informed decisions without falling into analysis paralysis. Take thoughtful risks. Stay involved in the day-to-day operations to fully understand your team's activities.
Requirements:
Games &/or Liver Operations experience would be ideal; however, we’re open to different backgrounds. Proven leadership experience with a focus on developing talent. Excellent, precise, and proactive global communication skills. Passion for meeting the needs of cross-functional teams involved in Games and Live events. Comfort with ambiguity and ability to drive projects to completion with clarity and excellence. Significant experience in Project/Program Management. Strong relationship-building and proactive risk management skills. Experience with driving successful large-scale projects/initiatives-
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