People Services Advisor
Encontrado en: Talent MX C2 - hace 2 semanas
About AstraZeneca:
AstraZeneca is a global, science-led, patient-focused bio pharmaceutical company that focuses on the discovery, development, and commercialization of prescription medicines for some of the world’s most serious disease. But we’re more than one of the world’s leading pharmaceutical companies. At AstraZeneca, we 're dedicated to being a Great Place to Work.
About Us:
We are committed to delivering outstanding HR services that empower our employees and drive our organization forward. As a People Services Advisor, you'll play a key role in providing top-notch HR advisory services, ensuring our workforce receives the support it needs to grow
What We Do:
Service Excellence:
Deliver high-quality HR advisory services, resolving low to medium complexity HR queries and issues in alignment with global and local HR policies.
Apply our extensive knowledge Base to efficiently address incoming queries, maximising technology to provide timely resolutions.
Maintain accurate HR data in Workday and collaborate with Payroll to ensure data alignment and accuracy.
Develop an up-to-date knowledge base to empower both employees and advisors with the information they need.
Leverage HR technology and multiple communication channels to provide an engaging customer experience, meeting internal service level agreements.
Compliance:
Make sure to our established governance model, ensuring that all service-related activities meet legal requirements and internal standards.
Raise and call out issues promptly to ensure the highest service quality.
Continuous Improvement:
Champion employee self-service solutions and intranet as valuable resources.
Proactively identify process improvement opportunities and participate in root cause analysis.
Collaborate with colleagues to propose and drive improved ways of working.
Support and supply to continuous improvement projects as assigned.
Crucial Requirements:
Desirable Skills:
Why Join Us?
At AstraZeneca , we believe that our people are our greatest asset. Join us in making a relevant impact on our organization and employees' lives. If you're ready to dive in and be a part of our team, click the link to apply. We look forward to hearing from you and making a difference together
Positions are open to Mexican Citizens and official residents of Mexico.
Location: Guadalajara (hybrid)
Expectation of working in the office 3 days a week statement: When we put unexpected teams in the same room, we ignite ambitious thinking with the power to inspire life-changing medicines. In-person working give us the platform we need to connect, work at pace and challenge perceptions. That’s why we work, on average, a minimum of three days per week from the office. But that doesn’t mean we’re not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our outstanding and bold world.
Strong English communication skills required.
Date Posted
22-abr-2024Closing Date
25-abr-2024-
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