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Support Manager
hace 3 meses
Responsibilities
The role involves providing comprehensive support to US-based OEM contacts in English. This includes acting as the first point of contact, addressing queries, delivering training, and building strong relationships. The individual will work closely with regional OEM Support Managers and the client to ensure consistent guidance and address any issues. Additionally, the role involves providing expert advice to the client, assisting with Ad Check operations, and supporting colleagues as needed. Travel may be required for training purposes. The ultimate goal is to influence OEM behavior, support the client, and achieve business goals while collaborating with various stakeholders within the company.
Qualifications
Bachelors Degree in any reHigher qualification/degree Fluency in English, and Portuguese or Spanish Good keyboard skills and knowledge of Google, Adobe Acrobat and Microsoft Office. Client-facing support/customer service Line management experience #LI-YL1