Senior Manager, Site Operations Lead
hace 3 semanas
The Mexico City Site Operations Lead will report to the Chief of Staff, and will have primary responsibility for coordinating use of the office space. Capital One operates as a hybrid working environment, with associates expected to be on site 2-3 days per week between Tuesday - Thursday. Arrangements to make that hybrid working environment successful, including the facilitation of Mexico City-based events, combined with the arrangements for leadership and team visits from US-based associates, will require that a detailed calendar be managed for the site. Functions that will report to the Site Operations Lead to assist with those responsibilities include Facilities, IT Support for the location (involving coordination with the landlord and with Capital One corporate IT), and "Power Up" (which is support available directly to associates regarding their computers and company devices).
Responsibilities Include:
Directly support the Mexico leadership team in for site operations related activities
Influence, develop, and own a principled approach to highlighting and monitoring key deliverables across the organization
Be a force-multiplier driving the effectiveness of Mexico City operations
Collaboratively develop, implement, and iterate management practices to enable transparency, efficiency and effectiveness of the organization
Advise leadership utilizing institutional knowledge, network of relationships in and out of the organization, and dedication to helping amplify impact
Partner with Admin team to evaluate and manage meeting schedules and time commitments
Maintain meaningful engagement with a wide range of associates and broader professionals motivated by and dedicated to a shared vision of a better future
As needed, offer other ad-hoc consulting or operational support to major projects or organizational needs/opportunities
Basic Qualifications:
Intermediate-Advanced English fluency
Bachelor's Degree
At least 4 years of client facing or consulting experience
At least 3 years of experience in Change Management or Continual Improvement
Preferred Qualifications:
5+ years of experience offering advising or consulting services to executive level clients
2+ years of experience working in a corporate function (Risk, Finance, Audit or Legal)
2+ years of experience with diversity, inclusion and belonging initiatives
2+ years of experience with political, media, or regulatory stakeholders
2+ years of experience involving organizational design, staffing or budgets
Capital One will only consider candidates that are Mexico citizens or permanent residents.
At Capital One, we respect individual differences in culture, religion, and ethnicity. Likewise, we promote equal opportunities and development for all personnel. In the hiring process, we seek to provide equal employment opportunities to candidates, regardless of race, color, religion, gender, sexual orientation, marital or civil status, national origin, disability, or any other situation protected by federal, state, or local laws.For technical support or questions about Capital One's recruiting process, please send an email to
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