Software Engineer Analytics

hace 4 meses


Mexico City Ford Motor Company A tiempo completo

To be able to perform the following:

Set up initial mappings of applications for ease of use based on stakeholder requirements. 

Create and manage alerting methods for all applications, leveraging automation tools where applicable. 

Develop zonings and heatmaps based on stakeholder requirements and share with appropriate team members. 

Analyze errors across the portfolio of applications and products to identify and resolve customer friction points, aiding Engineering teams in rapid issue resolution. 

Work with various stakeholders to review and analyze session replays, addressing specific errors or issues identified through customer service interactions. 

Prepare and distribute reports to leadership, offering recommendations based on findings to help increase conversions and reduce user friction. 


Required:  

Bachelor’s degree in computer science, Information Technology, or a related field. 

2 + years proven experience as a software engineer or similar role. 

Strong analytical skills and problem-solving abilities.

Fluent in English 

Technical Skills:   

Proficiency in SQL, JavaScript, HTML, and other relevant programming languages. 

Experience with data analytics platforms and big data technologies. 

Familiarity with cloud computing platforms

Strategic and Interpersonal Skills:  

Ability to manage multiple tasks and projects simultaneously. 

Strong problem-solving skills and the ability to provide technical leadership across departments.

Excellent communication and teamwork abilities.

Eager to learn new technologies and innovate. 

Nice to have:   

Have knowledge of big data technologies and experience with cloud computing platforms. 

Experience working within a SaFe Agile methodology environment. 

Have experience with ETL tools, data modeling, and data warehousing. 

Have experience with data analytics platforms to provide comprehensive data analysis and insights. 

Contentsquare, Adobe Analytics, Adobe Launch experience. 


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