Clerk-Front Desk

hace 4 semanas

Bahía de Banderas, México St. Regis Hotels & Resorts A tiempo completo

POSITION SUMMARY

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

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    Ciudad de México, Ciudad de México W Mexico City A tiempo completo

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    Ciudad de México Sofitel Mexico City Reforma A tiempo completo

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    Ciudad de México, Ciudad de México Hilton Mexico City Reforma A tiempo completo

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    hace 6 días

    Punta de Mita, México Marriott International, Inc A tiempo completo

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    hace 6 días

    Punta de Mita, México Marriott International, Inc A tiempo completo

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    hace 7 días

    Ciudad de México Marriott International, Inc A tiempo completo

    **Job Number** 23012868 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Mexico City Airport, Sinaloa 31 Penon de los Banos, Mexico City, Ontario, Mexico **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins by confirming reservations, assigning room,...

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    hace 7 días

    Ciudad de México Marriott International, Inc A tiempo completo

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    hace 7 días

    Ciudad de México Marriott International, Inc A tiempo completo

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    hace 4 semanas

    Punta de Mita, México Marriott International, Inc A tiempo completo

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    hace 4 semanas

    Ciudad de México Marriott International, Inc A tiempo completo

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    hace 4 semanas

    Ciudad de México Marriott International, Inc A tiempo completo

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    hace 4 semanas

    Punta de Mita, México Marriott International, Inc A tiempo completo

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    hace 2 días

    Punta de Mita, México Marriott International, Inc A tiempo completo

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    hace 3 semanas

    Punta de Mita, México The St. Regis Punta Mita Resort A tiempo completo

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