Air Import Agent

hace 3 semanas

Guadalajara, México Expeditors A tiempo completo
Job Description

Ensure timely and accurate movement of freight and manage information correctly, while providing an exceptional customer service within the Air Import Department.

KEY RESPONSIBILITIES:

  • Monitoring timely our freight in all the process flow
  • Ensure accurate and timely data entry into our operational system
  • Track and Trace Air Import Files and reporting to our customers
  • Use the local Air Import monitor on a daily basis and actions pendings.
  • Provide complete set of documents timely to the customers
  • Ensure accurate and timely customer´s billing.
  • Be in constant contact with our customers about their international shipments, meeting customer service standards.
  • Contribute to maintain good relationships with suppliers (Airlines, trucking companies, consignee´s brokers and others involved).
  • Meet compliance at all times to regulations internal and external in accordance with government regulations.
  • Understand department process flow, and looking for best practices to improve operational efficiency and productivity
  • Ensure all customers standard operating procedures in place and updated in Customer SOP
  • Meet KPI standards in accordance with the Company’s procedures  
  • Overseas communications, timely responses to emails and requests (internal and external)
  • Escalation of problems to Management when necessary
  • Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride. 
  • Meets company standards of 52 hours training per year per employee.
  • Attend training classes when required.
  • Complete mandatory training when required.
  • Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride. 

Adhere to the company’s 10 cultural attributes:  Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.


Qualifications

KNOWLEDGE, SKILLS AND BEHAVIOURS:

  • A good understanding of Expeditors’ Products and Services
  • Understanding of Air documentation and process.

Skills:

  • Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
  • Pro-active, strong organizational skills.
  • Good Microsoft Office and computer skills
  • Fluent in English.

Behaviours:

Positive and willing to help attitude



Additional Information

Training Requirements:

  • Meet company standards of 52 hours training per year, including as needed management/leadership training

Education and Experience:

  • Bachelor´s degree in International business (preferred). No experience needed.

  • Air Import Agent

    hace 1 semana

    Guadalajara, Jalisco, México Expeditors A tiempo completo

    Job Description Ensure timely and accurate movement of freight and manage information correctly, while providing an exceptional customer service within the Air Import Department. KEY RESPONSIBILITIES: Monitoring timely our freight in all the process flow Ensure accurate and timely data entry into our operational system Track and Trace Air Import...

  • Air Import Agent

    hace 3 semanas

    Guadalajara, México Expeditors A tiempo completo

    Job Description Ensure timely and accurate movement of freight and manage information correctly, while providing an exceptional customer service within the Air Import Department. KEY RESPONSIBILITIES: Monitoring timely our freight in all the process flow Ensure accurate and timely data entry into our operational system Track and Trace Air Import...

  • Air Import Agent

    hace 1 semana

    Guadalajara, Jalisco, México Expeditors A tiempo completo

    Job DescriptionEnsure timely and accurate movement of freight and manage information correctly, while providing an exceptional customer service within the Air Import Department.KEY RESPONSIBILITIES:Monitoring timely our freight in all the process flowEnsure accurate and timely data entry into our operational systemTrack and Trace Air Import Files and...

  • Air Import Agent

    hace 3 semanas

    Guadalajara, México Expeditors A tiempo completo

    **Company Description** Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative,...

  • Air Import Agent

    hace 3 semanas

    Guadalajara, México Expeditors A tiempo completo

    Company Description Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative,...

  • Import Specialist

    hace 2 semanas

    Guadalajara, México xpd global A tiempo completo

    Are you ready to join a global freight forwarding powerhouse that thrives on entrepreneurial spirit, accountability, and a winning mindset? Our company is renowned for fostering a challenging yet rewarding environment where employees exceed standards and contribute to building a better work atmosphere through continuous improvement. We value work-life...

  • Air Export Agent

    hace 4 semanas

    Guadalajara, México Expeditors A tiempo completo

    Job DescriptionAir Export  Agent will serve in an operations capacity, responsible for processing export shipments including accompanying export documentation. while providing exceptional customer service. Major duties and responsibilities to include but not limited to:Track and Trace shipments.Prepare, handle, and process shipment documentation- including...

  • Air Export Agent

    hace 1 mes

    Guadalajara, México Expeditors A tiempo completo

    Job Description Air Export Agent will serve in an operations capacity, responsible for processing export shipments including accompanying export documentation. while providing exceptional customer service. Major duties and responsibilities to include but not limited to: Track and Trace shipments. Prepare, handle, and process shipment documentation-...

  • Air Export Agent

    hace 3 semanas

    Guadalajara, México Expeditors A tiempo completo

    Job DescriptionAir Export  Agent will serve in an operations capacity, responsible for processing export shipments including accompanying export documentation. while providing exceptional customer service. Major duties and responsibilities to include but not limited to:Track and Trace shipments.Prepare, handle, and process shipment documentation- including...

  • Air Export Agent

    hace 3 semanas

    Guadalajara, México Expeditors A tiempo completo

    Job Description Air Export Agent will serve in an operations capacity, responsible for processing export shipments including accompanying export documentation. while providing exceptional customer service. Major duties and responsibilities to include but not limited to: Track and Trace shipments. Prepare, handle, and process shipment documentation-...

  • Air Export Agent

    hace 1 semana

    Guadalajara, Jalisco, México Expeditors A tiempo completo

    Job Description Air Export Agent will serve in an operations capacity, responsible for processing export shipments including accompanying export documentation. while providing exceptional customer service. Major duties and responsibilities to include but not limited to: Track and Trace shipments. Prepare, handle, and process shipment documentation-...

  • Air Export Agent

    hace 2 semanas

    Guadalajara, México Expeditors A tiempo completo

    **Company Description** Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative,...

  • Air Export Agent

    hace 3 semanas

    Guadalajara, México Expeditors A tiempo completo

    Company Description Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative,...

  • Air Export Agent

    hace 3 semanas

    Guadalajara, México Expeditors A tiempo completo

    Company Description Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative,...

  • Import Traffic Chief

    hace 3 semanas

    Guadalajara, México Copeland A tiempo completo

    **R **Responsibilities** - Supervise and train to Traffic assistants who are part of yourstaff. - Supervision of activities related to compliance, development, and implementation of established procedures for each of them. Updating those already established. - Support responses to requirements from different government agencies related to the activity. -...

  • Import Analyst

    hace 3 semanas

    Guadalajara, México Copeland A tiempo completo

    **Responsibilities** - Coordination and Control of Import materials Customs in Guadalajara, Nuevo Laredo, Mexico City, and Manzanillo. - Request documentation from the purchasing department. - Review that documents meet the fiscal requirements for importation purposes. - Collect and provide Customs Agents with required documentation according to their nature...

  • Import Analyst

    hace 1 mes

    Guadalajara, México COPELAND A tiempo completo

    Responsibilities • Coordination and Control of Import materials Customs in Guadalajara, Nuevo Laredo, Mexico City, and Manzanillo. • Request documentation from the purchasing department. • Review that documents meet the fiscal requirements for importation purposes. • Collect and provide Customs Agents with required documentation according to their...

  • Import Analyst

    hace 3 semanas

    Guadalajara, México COPELAND A tiempo completo

    Responsibilities • Coordination and Control of Import materials Customs in Guadalajara, Nuevo Laredo, Mexico City, and Manzanillo. • Request documentation from the purchasing department. • Review that documents meet the fiscal requirements for importation purposes. • Collect and provide Customs Agents with required documentation according to their...

  • Import Traffic Chief

    hace 1 semana

    Guadalajara, Jalisco, México Copeland A tiempo completo

    R Responsibilities**- Supervise and train to Traffic assistants who are part of yourstaff. Supervision of activities related to compliance, development, and implementation of established procedures for each of them. Updating those already established. Support responses to requirements from different government agencies related to the activity. Supervise the...

  • Import Analyst

    hace 2 meses

    Guadalajara, México Copeland A tiempo completo

    Responsibilities • Coordination and Control of Import materials Customs in Guadalajara, Nuevo Laredo, Mexico City, and Manzanillo. • Request documentation from the purchasing department. • Review that documents meet the fiscal requirements for importation purposes. • Collect and provide Customs Agents with required documentation according to...