Customer Service Representative
hace 4 meses
The Offer
- Join a market leader within IT Services
- Fantastic work culture
- Attractive Salary & Benefits
The Job
You will be responsible for :
- Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
The Profile
- You have at least 1 year experience within a Customer Service role, ideally within the IT Services industry.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You have working knowledge of inbound, call, calling and outbound
- You are adaptable and thrive in changing environments
- You are highly goal driven and work well in fast paced environments
- You are a strong team player who can manage multiple stakeholders
The Employer
Our client has been delivering workforce management solutions to Fortune 1000 clients, globally. Our client portfolio includes leading international and local companies, regulatory bodies, professional associations, as well as small and medium enterprises.
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