![09516 Banco Nacional de Mexico, S.A., integrante del Grupo Financiero Banamex](https://media.trabajo.org/img/noimg.jpg)
Customer Service Analyst
hace 3 días
The Customer Service Analyst 2 is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.
Responsibilities:
Qualifications:
0-2 years of relevant experience Experience in customer service preferred Computer proficiency Consistently demonstrate clear and concise written and verbal communication Proven investigative and analytical skills Demonstrated ability to present concepts and influence change Consistently deliver high-quality customer service with focus on building client relationship and achieving quality results Proven ability to work under limited supervision within a team environmentEducation:
Bachelor's degree/University degree or equivalent experience
Excelente Presentación, facilidad de palabra, buena dicción (este rol tiene contacto con tesoreros o CFO de nuestros clientes)
Preferentemente experiencia en servicio a clientes o áreas de atención/soporte a clientes.
Trabajo bajo presión
Ingles escrito y hablado 70%
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Job Family Group:
Customer Service------------------------------------------------------
Job Family:
Institutional Customer Service------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .
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