Sr Customer Analyst
hace 7 meses
A Career at HARMAN
As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day.
What You Will Do
• Make daily analysis of Finished Goods inventory levels to avoid any shortage shipment
• Make analysis of customer releases week by week to detect demand variations
• Make weekly customer demand planning to materials planning group according the current customer demand
• Assure the communication with all areas involved to meet customer shipment requirement
• Assure the production plan schedule for all programs
• Assure in collaboration with planning and logistics team for customer shipments on time
• Establish multidisciplinary teams for continuous improvement.
• Identify and implement improvements to reduce obsolescence risk
• Identify and implement improvements to increase efficiency of labor
• Initiate actions to prevent the occurrence of any non-compliance related
• Initiate, recommend or provide solutions through established communication channels.
• Assure high level of data and transactional integrity in the MRP system in order to achieve correct high of inventory accuracy
• Assure accurate production plan for all programs to optimize resources at all areas involved.
• Zero premium freight services through the proper production planning processes.
• Coordinate product changes to assure minimal obsolescence.
• Analyze and present customer driven trends and projections to properly manage plant capacity and staffing.
• Supervising Customer Analyst team activities.
• Participates and provides support related with quality and EHSS systems management, objectives, targets and programs
What You Need
• Integrity, Innovation, Inclusion, Teamwork & Respect, Excellence.
• Engineering, International Business, Finance or Administration Degree.
• 3-5 years of related experience.
• Experience in the automotive industry preferably.
• Experience with customer relationship.
• Knowledge on inventory tasks cycle count, audits, customer service)
• Knowledge of ISO / TS 16949 and ISO 14001.
• English 90%, Advance English level (reading and writing thSat allow fluid presentations)
• Customer specific requirements (applicable)
What is Nice to Have
• Leadership.
• Change Orientation.
• Collaboration.
• Judgment.
• Result Driven.
• Communication Skills (Oral and Written)
• Initiative.
• Analytical.
• Problem solving skills.
• Achievement oriented
• SAP system
• APICS
• Computer knowledge Microsoft Office (Excel, Power point, Word, etc.)
What Makes You Eligible
• Willingness to travel.
• Willingness to work in an office.
HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard torace, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
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