Customer Service Analyst

hace 3 semanas

Ciudad Apodaca, México Lear A tiempo completo

Lear For You

We work hard for the people who work for us. We champion our teams. We foster collaboration, inclusion, respect and excellence. What we are trying to say is we want to be more for you.

We are your path to a better career, a better future, and a better you.

Our teams have invented groundbreaking technologies, flawlessly manufactured millions of products and earned a long list of awards. Year after year, we are one of the World's Most Admired Companies. 

Our teams are the secret to our success. They are empowered, inventive and inclusive. Passionate about their craft. Driven to succeed. Because we all understand that we must work together to win. 

Are you ready for a better career? A better future?

We're Lear For You. 

Lear Corporation Apodaca, Nuevo León, México.

Provide timely follow-up to clients.

We are in position to offer a great job opportunity to work as a Customer Service Analyst, based in our Apodaca Plant (Apodaca, Nuevo León, México). 

As a Customer Service Analyst, you will be Ship according to releases to clients. In time, form, and follow-up. Reporting directly to the Customer Service Coordinator.

Your Tasks will be:
• Knowledge of customer portals.
• Ensure having the releases on time to share with the entire planning team.
• Constant communication with production planning team.
• Monitoring weekly and daily customer requirements.
• Avoid obsolescence or excesses at the FG (finished Good) level.
• Maintain inventory levels at Finished Goods within level.
• Timely monitoring of engineering changes for each product with the corresponding department.

To be successful in this role you will need:
• Bachelor´s Degree in International Business, Industrial Engineering, and/or Business Administration.
• 1-3 years of experience in similar positions in the Automotive industry.
• Customer portals knowledge and management (Covisint).
• Microsoft Office- Proficient.
• English level advanced.
• Leadership, proactivity, and communicative abilities to assure the compliance of the objectives.
#LI-ER1

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