Senior Technical Consultant

hace 7 días


Mexico City SOFTGIC S.A.S. A tiempo completo
Job Description
We are seeking a highly skilled Senior Technical Consultant with extensive experience in ServiceNow and specialized expertise in developing workflows using the "creator" functionality. The ideal candidate will have a solid background in JavaScript, Angular, and HTML, as well as a Certified System Administrator (CSA) certification.

Responsibilities:
● Design, develop, and implement complex workflows using ServiceNow's "creator" functionality to automate business processes.
● Configure and customize ServiceNow applications and facilitate the integration of third-party services.
● Provide advanced technical support, troubleshooting, and problem resolution for ServiceNow applications.
● Collaborate with stakeholders to gather and analyze requirements, translating them into technical solutions.
● Implement best practices for ServiceNow development and workflow automation, ensuring compliance with organizational standards.
● Create and maintain comprehensive technical documentation for workflows, configurations, and integrations.

Requirements● ServiceNow Certified System Administrator (CSA) certification is mandatory.
● Proficiency in JavaScript, Angular, and HTML.
● Minimum of 5 years of experience working with ServiceNow, with a focus on workflow development.
● This role requires bilingual candidates in English and Spanish / English and Portuguese.

Preferred Qualifications:
● ServiceNow Certified Implementation Specialist or other relevant certifications.

Benefits• We're certified as a Great Place to Work.
• Opportunities for advancement and growth.
• Paid time off.
• Formal education and certifications support.
• Benefits with partner companies.
• Referral program.
• Flexible working hours.

Requirements
Angular JavaScript ServiceNow Technical support Troubleshooting HTML Language(s) required English - Native or fully fluent Portuguese - Conversational Spanish - Conversational

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