Senior Technical Writer

hace 3 días

Mexico City Aspen Technology A tiempo completo

The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community.

The Role

As a Senior Technical Writer in our Technology Group, you will help AspenTech’s customers to learn about and use our market-leading software. Accurate and detailed documentation of procedures and workflows is a key component to familiarizing and training end users in the value and use of AspenTech products. You will be responsible for creating documentation in various media, primarily Help and PDF, for technical products.

Your Impact

Contribute to a range of technical documentation initiatives such as: creating workflow documentation, writing procedures, documenting installation processes, creating training materials, and explaining AspenTech products to multiple types of users, among other duties. Create and update technical documentation, including Help files, Installation Guides, and Release Notes, for AspenTech software products. Work cooperatively with Product Management, Research & Development, and Quality Engineering groups to deliver comprehensive technical user documentation. Adhere to standard processes such as development process life cycle, version control, documentation standards, and quality procedures. Participate in development of standards, policies, and templates.

What You'll Need

Bachelor’s degree in a related field (including Chemical Engineering or Technical Writing). 5+ years of experience of either industrial and/or academic experience in either modeling, simulation, and design of chemical, spec chem, and pharmaceutical processes or technical writing. Ability to understand technical documents and specifications and transform them into logical, concise documentation. Ability to install and use AspenTech products, including testing procedures and workflows and providing feedback to Development teams. Demonstrated strong analytical skills and ability to pay close attention to details. Knowledge of documentation tools and processes (including advanced knowledge of Microsoft Word and experience with help authoring). Basic knowledge of Agile development process preferred. Willingness to learn engineering concepts and complex product workflows and translate those into documentation that can be easily understood. Excellent interpersonal, communication, and presentation skills. Demonstrated ability to convey complex information in a clear and concise manner. Strong academic performance. Excellent verbal and written English language skills.

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