Service Desk trilingue
hace 5 meses
AZKAIT is a Mexican company that seeks and connects the best IT talent with Latin American and United States companies.
We are looking for your talent as an IT Service Desk Agent - Portuguese.
Responsible for all activities surrounding the IT Service Desk, including but not limited to answering calls coming to the call center, monitoring incoming tickets to the Global Service Desk, remotely resolving them within established guidelines, and seeking assistance from 2nd level support when necessary.
Requirements:
- Bachelor's degree in engineering (IT, industrial).
- Fluent spoken and written English, Spanish and Portuguese.
- 2 years of proven experience in a service/customer service desk position.
- Good troubleshooting skills in M365 office applications, Microsoft Windows, Internet browsers, PCs, laptops, basic networking and active directory.
- Basic understanding of IT principles and ticket handling.
- Basic knowledge of ticketing system, preferably BMC.
- Excellent communication skills.
- Customer focused and results oriented.
- Ability to work alone or as a member of a team.
- Availability to work shifts and weekends.
- Responsible and organized.
- Logical thinker.
- Passion for learning new concepts, technologies and processes.
Benefits:
Hibrido 1 semana en oficina y 1 en casa
Nomina 100% + PL
Aguinaldo, Fondo de Ahorro, Vales de despensa, Bono a mitad de año por 8 días y Bono por cumplimiento de metas anual.
Contrato : Indeterminado
-
Service Desk Trilingüe Inglés
hace 7 meses
Monterrey, México Azka IT Consulting A tiempo completo**Vacante para la empresa Azka IT Consulting en Monterrey, Nuevo León**: - AzkaIT - Consulting,Consultoría de Tecnología y Negocios en búsqueda de tu talento como:_ **_ Service Desk Trilingüe Inglés - Portugués_** - **_ Nível Educativo Superior concluida_**: - **_ Experiência mínima 2 años_**: - **_ Idioma Ingles y Portugues conversacional (se...
-
Service Desk Trilingue Specialist
hace 4 semanas
Monterrey, Nuevo León, México Fixity A tiempo completoJob SummaryWe are seeking a highly skilled Service Desk Trilingue to join our team at Fixity. The ideal candidate will possess excellent proficiency in English, Spanish, and Portuguese, with a strong background in technical support.Key ResponsibilitiesProvide level 1 support for end-user issues and convey resolutions to end-user queries.Ensure proper...
-
Service Desk Trilingue
hace 7 meses
Monterrey, México Azka IT Consulting A tiempo completoDescription AZKAIT is a Mexican company that seeks and connects the best IT talent with Latin American and United States companies. We are looking for your talent as an **IT Service Desk Agent - Portuguese.** **Responsible for all activities surrounding the IT Service Desk, including but not limited to answering calls coming to the call center, monitoring...
-
Monterrey, Nuevo León, México Cover Desk A tiempo completoAbout Cover DeskCover Desk is a leading provider of virtual assistance services, connecting independent insurance agencies with highly educated and talented virtual assistants in Mexico. With six years of experience, we have established ourselves as a trusted partner for insurance agencies looking to grow and thrive.As a virtual assistant to Cover Desk...
-
Agente de Customer Service Trilingüe
hace 1 mes
Monterrey, México Infys A tiempo completoSolicitamos personal trilingue para brindar soporte remoto y customer service a usuarios finales de Brasil! Forma parte de nuestro gran equipo! **Ofrecemos**: Sueldo base + Bono por idioma + Bono productividad Prestaciones de ley y superiores Vales de despensa y fondo de ahorro Zona de trabajo sera en Blvd Diaz Ordaz #130 Monterrey NL) Apoyo de...
-
French Service Desk
hace 3 meses
Monterrey, México Agile Global Solutions A tiempo completoWe are actively seeking a dedicated **French Service Desk Technician** to enhance our IT support team. In this role, you will provide **French IT support** and ensure efficient troubleshooting for our clients' technical issues, delivering high-quality **service desk solutions**. Key Responsibilities: - Respond promptly to incoming **service desk queries**...
-
Service Desk
hace 2 días
Monterrey, México iKraft Solutions A tiempo completoWe are looking for a customer service oriented **Service Desk** specialist to provide technical support to users in an efficient and accurate manner. You will be considered as the firm’s front liner and you will solve basic technical problems and provide support for all assigned areas. The goal is to make sure that customer value is maintained to the...
-
Bilingual Customer Service Representative
hace 6 meses
Monterrey, México Cover Desk A tiempo completo**ABOUT COVER DESK**: - Cover Desk celebrates six years in the industry of helping virtual assistants’ pair with independent insurance agencies to help them grow, thrive, and support their agency. We offer insurance agencies access to highly educated and talented virtual assistants in Monterrey, Mexico._ **JOB SCOPE**: - As a virtual assistant to Cover...
-
Bilingual Customer Service Representative
hace 3 meses
Monterrey, México Cover Desk A tiempo completo**ABOUT COVER DESK**: - Cover Desk celebrates six years in the industry of helping virtual assistants’ pair with independent insurance agencies to help them grow, thrive, and support their agency. We offer insurance agencies access to highly educated and talented virtual assistants in Monterrey, Mexico._ **JOB SCOPE**: - As a virtual assistant to Cover...
-
Bilingual Customer Service Representative
hace 6 meses
Monterrey, México Cover Desk A tiempo completo**ABOUT COVER DESK**: - Cover Desk celebrates six years in the industry of helping virtual assistants’ pair with independent insurance agencies to help them grow, thrive, and support their agency. We offer insurance agencies access to highly educated and talented virtual assistants in Monterrey, Mexico._ **JOB SCOPE**: - As a virtual assistant to Cover...
-
Bilingual Customer Service Representative
hace 4 meses
Monterrey, México Cover Desk A tiempo completo**ABOUT COVER DESK**: - Cover Desk celebrates six years in the industry of helping virtual assistants’ pair with independent insurance agencies to help them grow, thrive, and support their agency. We offer insurance agencies access to highly educated and talented virtual assistants in Monterrey, Mexico._ **JOB SCOPE**: - As a virtual assistant to Cover...
-
Bilingual Customer Service Representative
hace 2 meses
Monterrey, México Cover Desk A tiempo completo**ABOUT COVER DESK**: - Cover Desk celebrates six years in the industry of helping virtual assistants’ pair with independent insurance agencies to help them grow, thrive, and support their agency. We offer insurance agencies access to highly educated and talented virtual assistants in Monterrey, Mexico._ **JOB SCOPE**: - As a virtual assistant to Cover...
-
Bilingual Customer Service Representative
hace 6 meses
Monterrey, México Cover Desk A tiempo completo**ABOUT COVER DESK**: - Cover Desk celebrates six years in the industry of helping virtual assistants’ pair with independent insurance agencies to help them grow, thrive, and support their agency. We offer insurance agencies access to highly educated and talented virtual assistants in Tijuana, Mexico._ **JOB SCOPE**: - As a virtual assistant to Cover...
-
Bilingual Customer Service Representative
hace 7 meses
Monterrey, México Cover Desk A tiempo completo**ABOUT COVER DESK**: - Cover Desk celebrates six years in the industry of helping virtual assistants’ pair with independent insurance agencies to help them grow, thrive, and support their agency. We offer insurance agencies access to highly educated and talented virtual assistants in Tijuana, Mexico._ **JOB SCOPE**: - As a virtual assistant to Cover...
-
Multilingual Insurance Customer Service Representative
hace 4 semanas
Monterrey, Nuevo León, México Cover Desk A tiempo completoAbout Cover DeskCover Desk is a pioneering company in the virtual assistant industry, providing innovative solutions for insurance agencies to grow and thrive.As a Bilingual Customer Service Representative - Virtual Assistant, you will be part of a high-performing team that represents US-based insurance agencies. Your primary responsibility will be to...
-
Bilingual Customer Service Representative
hace 6 meses
Monterrey, México Cover Desk A tiempo completo**ABOUT COVER DESK**: - Cover Desk celebrates six years in the industry of helping virtual assistants’ pair with independent insurance agencies to help them grow, thrive, and support their agency. We offer insurance agencies access to highly educated and talented virtual assistants in Monterrey, Mexico._ **JOB SCOPE**: - As a virtual assistant to Cover...
-
Service Desk
hace 1 día
Monterrey, México HRO A tiempo completoWe are looking for a competent **Service Desk **to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. An excellent Service Desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its...
-
Service Desk
hace 2 meses
Monterrey, México Xcala A tiempo completoEmbárcate en una Nueva Aventura con **VERCAN** como "**Service Desk - Help Desk**" Solicitamos "**Service Desk - Help Desk**" para una empresa importante dedicada a la consultoría de sistemas, con 20 años de experiência en el ramo y más de 15 años especializada en la atención a colegios a través de _Nemax_. Con el objetivo de brindar asistencia de...
-
Service Desk Team Leader
hace 7 meses
Monterrey, México Optimas Solutions A tiempo completo**Service Team Leader** **Monterrey, NL** *** **About Optimas**: - Optimas OE Solutions is a global distributor of integrated supply chain solutions, and engineering support focused on delivering fasteners, components, industrial and safety supplies to our diverse customers around the world. - Optimas Manufacturing has been associated with the Fastener...
-
Virtual Assistant
hace 3 semanas
Monterrey, Nuevo León, México Cover Desk A tiempo completoAbout Cover Desk:Cover Desk is a pioneer in connecting virtual assistants with independent insurance agencies, enabling them to grow and thrive. Our mission is to provide exceptional support to our clients through highly skilled virtual assistants based in Monterrey, Mexico.Job Summary:We are seeking a highly motivated Bilingual Customer Service...