Premier Support Technical Support Specialist

Job Title: Technical Support SpecialistLocation: Remote (EST Time zone)Work Schedule: Monday - Friday, 08:00 am to 04:00 pm ESTCompany Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and US-based businesses,...

Job Title: Bilingual Technical Support Specialist - LATAMLocation: Remote (EST Time zone)Work Schedule: Monday to Friday, 8:30 AM to 5:30 PM (Occasional weekend shift as needed)M-F, 8:30 AM - 5:30 PMTues-Saturday, 8:30 AM - 5:30 PMSunday-Thursday, 8:30 AM - 5:30 PMJob Description:As a Bilingual Technical Support Specialist, you will be the frontline support...

We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent...

Long DescriptionApplications Engineering Provides tech support at expert level. (pre-and post-sales)  Gains knowledge and technical & customer service updating, attending the training courses in headquarters or locally, studying in an autodidact way, continuously improving the level of support and helping to solve tech/applications issues or doubts. ...

Position Purpose Responsible for Ensure high levels of pre-and post-sales customer satisfaction by assisting in the development of innovative applications solutions.Collaborates with/Key Customers include:End-UsersSystem IntegratorsFAR SalesReports to:Manager Support & Applications Engineering * FARLong DescriptionApplications Engineering Provides tech...

About Recurly: Recurly, Inc., a SaaS company, provides a versatile subscription management platform to manage the entire subscription lifecycle for market-leading brands worldwide. Subscription businesses such as Sling TV, BarkBox, FabFitFun, Cinemark and Fubo.tv depend on Recurly to harness the power of the subscription model and drive recurring revenue...

Become an Outcoder as a Junior Tech Support Specialist As a Jr. Tech Support Specialist at EX² Outcoding, you will be on the front lines of providing technical assistance and support to our stakeholders. This role requires the technical proficiency to either resolve issues directly or escalate them to the appropriate team for resolution, ensuring a...

Become an Outcoder as a Junior Tech Support Specialist As a Jr. Tech Support Specialist at EX² Outcoding, you will be on the front lines of providing technical assistance and support to our stakeholders. This role requires the technical proficiency to either resolve issues directly or escalate them to the appropriate team for resolution, ensuring a...

My client, a dynamic and rapidly growing international FinTech, is expanding its presence in Mexico. As part of this expansion, we are actively seeking a highly skilled Technical Support Engineer to join their team in CDMX.The Role:You will play a key role in providing end-user support, troubleshooting, and ensuring the seamless functioning of desktop...

My client, a dynamic and rapidly growing international FinTech, is expanding its presence in Mexico. As part of this expansion, we are actively seeking a highly skilled Technical Support Engineer to join their team in CDMX.The Role:You will play a key role in providing end-user support, troubleshooting, and ensuring the seamless functioning of desktop...

Job Title: Bilingual Client Support Specialist - LATAMLocation: Remote (EST Time zone)Work Schedule: Monday to Friday, 8:30 AM to 5:30 PM (Occasional weekend shift as needed)M-F, 8:30 AM - 5:30 PMTues-Saturday, 8:30 AM - 5:30 PMSunday-Thursday, 8:30 AM - 5:30 PMJob Description:As a Bilingual Client Support Specialist, you will be the frontline support for...

Description and Requirements Job Functions Research, troubleshoot and resolve technical issues involving Azure Stack HCI, Azure Kubernetes Service, Microsoft Windows Server, and other Azure products. Document all technical inquiries and develop content for knowledge base. Support key internal initiatives involving pre-release testing, validation...

Description and Requirements Job Functions Research, troubleshoot and resolve technical issues involving Azure Stack HCI, Azure Kubernetes Service, Microsoft Windows Server, and other Azure products. Document all technical inquiries and develop content for knowledge base. Support key internal initiatives involving pre-release testing, validation...

Job DescriptionWho we're looking forWe are looking for a support expert who is ready to set the standard for best-in class customer support. You are the designated support contact for Zendesk's premier customers. You are able to understand customer needs, anticipate their challenges, advocate internally for solutions, and communicate effectively to provide...

Job DescriptionWho we're looking forWe are looking for a support expert who is ready to set the standard for best-in class customer support. You are the designated support contact for Zendesk's premier customers. You are able to understand customer needs, anticipate their challenges, advocate internally for solutions, and communicate effectively to provide...

The role We are seeking a Technical Support Engineer US team, with exceptional technical, organization and communication skills to join our growing team. A customer-focused individual responsible for handling customer and partner support. An exceptional technical aptitude, with precise written and verbal communication skills, who finds it easy to speak...

Overview With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and...

Overview With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and...

Technical Support Engineer Mexico City, Mexico Technical Support Engineer Position Summary The Technical Support Engineer plays a vital role in ensuring the seamless operation of our products and services by providing technical assistance and resolving customer issues. The primary aim of this role is to deliver exceptional support to our...

Job Duties: Provide first-level supervision to a group to Level 1 - Level 3 support engineers, managing workload, response, resolution, and quality. Monitor and manage support engineer queues and escalate issues as necessary. Ensure SLA´s are honored and premium support accounts are managed properly. Perform case reviews and provide 1:1 monthly feedback to...