Technical Support Specialist

**About Emplifi**: Emplifi’s unified customer engagement platform empowers more than 20,000 of the world’s leading brands to revolutionize the digital and social customer experience. With comprehensive and integrated social media marketing, social commerce, and care, combined with unified analytics and AI, Emplifi fuels growth resulting in happy...

Job Summary As a Senior Technical Support Specialist within our Global Support team, you will play a critical role in delivering exceptional technical support and guidance to our customers. Your responsibilities will include troubleshooting, diagnosing, and resolving customer issues, all while ensuring an outstanding level of customer satisfaction....

**About PayJoy** PayJoy is a mission-first financial service provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. We lend through our patented technology that turns a smartphone into digital collateral, and our cutting-edge machine learning, data science, and anti-fraud AI allow us to offer the...

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The...

**Date**:29 Oct 2024**Company**:Qualitest Group**City**:Ciudad de México**Country/Region**:MX- Qualitest is looking for Technical Specialist on-site in Mexico City- You will be part of a team of QA engineers, developers, pre-sales, and project managers to help optimize software for certain locales and languages to finally deliver the right product in the...

Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security...

The role We are seeking a Technical Support Engineer US team, with exceptional technical, organization and communication skills to join our growing team. A customer-focused individual responsible for handling customer and partner support. An exceptional technical aptitude, with precise written and verbal communication skills, who finds it easy to speak...

Technical Support Engineer 2 Mexico City, Mexico Technical Support Engineer 2 We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers via...

**About the Team** As a member of the Technical Support Engineering Team, we are the front line at Outreach who interact with more customers than anyone else in the company. We are the face of Outreach and own that we are the voice of the customer. We are driven to recognize patterns and champion results - whether they be process updates, product...

The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow.Meet Nuvei, the Canadian fintech company accelerating the business of clients around the world. Nuvei's modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and...

**Location**: City **Salary**: SGD 5k to 6k **Function**: Internal IT **Job Description**: **Our Client's Service/Product**: Support real-time operating platform **The Responsibilities**: ・Address technical questions from clients on the operation of the ICONICS Suite of software and products ・Document all calls as cases into the company Salesforce CRM...

Technical Support AgentIn Office | Mexico CityAbout the company:We're a leader in fleet management, delivering advanced telematics solutions to minimize vehicle downtime. Our mission is to provide exceptional, tailor-made services using cutting-edge technology. We provide fleet management hardware, an AI-driven software platform, and fleet management...

Job Duties: Provide first-level supervision to a group to Level 1 - Level 3 support engineers, managing workload, response, resolution, and quality. Monitor and manage support engineer queues and escalate issues as necessary. Ensure SLA´s are honored and premium support accounts are managed properly. Perform case reviews and provide 1:1 monthly feedback to...

The Associated Press is an independent global news organization dedicated to factual reporting. Founded in 1846, AP today remains the most trusted source of fast, accurate, unbiased news in all formats and the essential provider of the technology and services vital to the news business. More than half the world's population sees AP journalism every day.The...

**Transforming the Future with the Convergence of Simulation and Data** **Technical Support Engineer** Do you like a challenge, are you a complex thinker who likes to solve problems? If so, then you might be the new Altairian we are searching for. At Altair, your curiosity matters. We pride ourselves on a business culture that enables open, creative...

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Travel Percentage : 5 - 10%GENERAL DUTIES & RESPONSIBILITIESResponds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. Reports design, reliability and maintenance problems or bugs...

Job Description Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Travel Percentage : 5 - 10%GENERAL DUTIES & RESPONSIBILITIESResponds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. Reports design, reliability and maintenance problems or...

We are excited to bring on a new Technical Support Analyst to join our growing team at Clarivate! As first point of contact, you will be responsible for all inbound customer inquiries and providing expertise to customers, distributors, and internal stakeholders. Your main purpose is to diagnose and resolve both technical and product functional inquiries....

**Sales Support Specialist** **Your Responsibilities** - Provide direct support to internal / external customers - Follow up the customer registration process from start to finish - Follow up on the credit allocation process with all areas involved - Provide commercial support during implementations together with customer owner - Follow up on contracts -...

ABOUT THE OPPORTUNITY An individual collaborator who provides onsite support of systems in production subsystems and/or software and/or hardware applications to customers or field personnel using remote and telephone diagnostic capabilities. Provides support for equipment in production, system configurations and updates for medium complexity end users...