Key Customer Development Manager

hace 3 semanas

Chihuahua, México Colgate-Palmolive A tiempo completo

No Relocation Assistance Offered
# 160713 - Chihuahua, Chihuahua, Mexico

About The Role

As Key Customer Development Manager (Ciudad Juárez) Self-Service you will develop and support the partnership between CP and an account, helping to synchronize our category strategies and the account's shopper strategies to increase demand and account support for our profitable growth. Ensure we get our products into the store, off the shelf, and into the home of our consumers cost optimally and more efficiently than our competition.

Main Responsibilities:

Account Expertise

Develop a thorough understanding of the values, strategies and policies of the account and anticipate strategic direction and needs Identify the business needs of buyers and help develop and sell proactive business solutions across the full supply chain with the objectives of gross margin improvement, or operating expense and inventory reduction. Develop a network of contacts throughout the organization in order to influence all decision points, improve understanding and increase data access: Buying, Merchandising, Marketing, Inventory Control, Distribution and transportation, and Store Operations.


Business Planning & Negotiation

Implement account investment strategy, ensuring we pay only for performance, targeting investment to consumer activities, minimizing erosion of selling prices, and achieving good return on investment Ensure preparation of negotiation plans for all major meetings, deflecting attention away from solely price and Gross to Net investment and into more valuable and mutually beneficial issues and services: supply chain efficiency, promotion effectiveness, in-stock situation, packaging, shopper insights, ABC costing, category management, account-specific events, exhibitions etc.


Category/Account Analysis: Issue and Opportunity Identification

Review business and customer service performance daily, supervise sales weekly, and prepare monthly reports of variation vs. plan: shipment volume and sales, consumption, GtN, on time and complete etc and act on key observations


Trade Promotion Planning, Execution and Evaluation

Coordinate development and planning of account-specific instore events with Customer Marketing Coordinate communication and training of Salesmen and Merchandisers to ensure excellent execution of all promotional activity Track timing, depth, and SKUs involved in all CP and competitive promotions to build up history of account activity.

New Products/Special Packs

Deliver high quality presentations on new products on time and ensure rapid sell-in. Communicate status to Customer Marketing weekly until full distribution achieved/quota exhausted


Category Management

Share responsibility for pushing our Category Management offering Consistently apply Category Management learning and shopper insights to day-to-day business


Shelf Management

Develop strong understanding of account merchandising policies at store and shelf level, find opportunities to improve CP sales through improvement in category location, category/brand display, product availability and consumer communication Ensure effective execution of all brand strategies, tactics and targets within the account within business plan spending guidelines.

Requirements:

Completed Bachelor's Degree or equivalent experience 2 years of commercial experience in CDT (Multifunctional Selling Teams) positions 2+ years of experience in positions as Channel Specialist, CATMAN, KAM Jr, CPFR, Financial, Sale Executive or Brand Manager Experience preparing analyzes and using analytics tools English proficiency Highly expected to have experience of contact with the commercial area of the customer Availability to travel Financial Experience (Gross to net, P&L) Experience in selling and negotiation

Competencies:

Strategy & Vision Analysis & Decision Making Leading Change

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