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IT Technology Services Specialist

hace 4 meses

San Pedro Garza García, México SAP A tiempo completo

 We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

What you will do 

 

EXPECTATIONS AND TASKS

As IT Technology Services Specialist you are responsible for:

  • Conceptual design, configuration and administration of server landscapes with focus on Windows Operating systems
  • Cloud administration skills
  • Drive innovation to optimize, automate and standardize the operational delivery processes
  • Managing the daily operations, ensure high availability
  • Strong collaboration with server management units in the Service Centers of Global IT IS
  • Strong alignment and close cooperation with internal customers and partners
  • Willingness to take on call duty

 

What you bring

 

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES

Your strengths are:

  • Advanced technical background for server operating systems (Windows)
  • Practical experience with Cluster & HA solutions is preferable. 
  • IT Security knowledge.
  • Microsoft Azure administration skills
  • Experience on large, non-homogeneous landscapes
  • BladeLogic, HANA and scripting experience (Perl, Shell,...) is a plus
  • You like to work in international teams, communicating in English fluently.

 

WORK EXPERIENCE

  • 5+ year work experience in server administration (3rd level support)
  • Multiyear, intercultural work experience in international teams
  • IT process map (Incident and Problem Management)

 

SKILL DESCRIPTION

  • 5+ years’ experience in Windows administration.
  • 5+ years’ experience in LVM, Multipath, OS patch package management, disaster recovery.
  • 2+ years’ experience in Network technologies, bash scripting (perl optional), remote console management tools
  • Good to have: BladeLogic operation, Hypervisor operation (VMWare, Xen or related), Nagios, Sophos, Legato, IO Fusion, GPFS, CMDB

 

Meet your team

 

PURPOSE AND OBJECTIVES
 

SAP CPIT Business Infrastructure Operations is SAP's IT-infrastructure provider and is responsible for running SAP’s backend technology including operations of state-of-the-art datacenters as well as client technology (end-user equipment) around the globe. Business Infrastructure Operations Americas is responsible for 24x7 operations of important and critical SAP systems and applications embedded in an international delivery approach.

As part of BSS team, the “Cloud Platform enablement” team is focusing on shared infrastructure services. Main locations of BSS are Germany, Mexico and India. Operations are focused on high available infrastructure landscapes (server cluster, operating systems with support of storage systems).

Driving continuous improvement is one main lever to increase operation availability and efficiency. Infrastructure landscape re architecture and new technology adoption is another important part. Global thinking and a strong customer focus are essential.

 

​Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 396862  | Work Area: Information Technology  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.