IT Support Analyst
hace 3 meses
- Provide Tier 2 support for facility computer systems, computers and peripherals. Installing, diagnosing, maintaining and upgrading/replacing hardware while ensuring optimal performance. Represent the central IT organization at the locations within the region and act as an advocate for the customer within IT.
- Interface with local management and end users to represent the central IT organization
- Solution consulting and project participation
- Perform on-site diagnosis and resolution of moderate PC problems for a variety of customers, recommend and implement corrective actions, ensure accurate asset management
- Manage and respond to incident/requests, change and asset management through the use of corporate wide tool. Receive and respond to incoming calls and/or emails regarding PC and/or hardware problem
- Interface with, and provide training and support to customers and staff on computer operation and defined suite of training courses as published by local HR department
- Perform on-site analysis, diagnosis, and resolution of moderate PC problems for a variety of customers, and recommend and implement corrective hardware solutions, including off-site repair as needed
- Business consulting with internal departments. Gather requirements from our customers and bring back to the central teams to find a solution to meets the customer’s needs.
Requisitos
- Strong Technical knowledge of IT client hardware.
- Hands on troubleshooting experience.
- Able to read and understand technical manuals, procedural/process documentation
- Elevated technical knowledge of network and PC hardware
- Knowledge of Microsoft Office products, understanding of software distribution systems (MS SCCM)
- Ability to work in a diverse, team-oriented, and collaborative environment
- Able to serve as business advisor/consultant and as knowledgeable resource for others.
- Good understanding of local, regional and global business requirements and the ability to translate them into IT solutions for the business.
- Effective interpersonal, written and oral communication skills.
- Able to present ideas in a user-friendly language to all levels of the organization.
- Ability to gather customer requirements across a broad variety of IT topics. Not necessarily within the associates technical specialties.
- Strong capacity to analyze complex situations and provide solutions
- Ability to effectively prioritize and execute tasks in a high pressure environment.
- Exceptional customer service orientation.
- Ability to work in a team-oriented, collaborative environment
Información adicional
Bosch is constantly expanding their international presence, since for us cultural diversity represents one of our greatest strengths. We are continuously promoting the growth of our more than 13,000 associates, who develop their full potential in one of the highest quality companies in technology. We value the balance between personal and work life as one of the main tools to improve the creativity and productivity of our associates.
-
IT Analyst.
hace 6 meses
Aguascalientes, México ZF Group A tiempo completoReq ID , Aguascalientes, ZF Chassis Modules Toluca S. de R.L. de C.V. About the team ZF Chassis Modules – Join our unique growth story! Join our dynamic growth journey with ZF Chassis Modules, a global leader in assembly and logistics services for the automotive industry. With 30 years of excellence and 25 locations worldwide, our 3,-strong team...
-
IT Analyst
hace 7 meses
Aguascalientes, México Eaton A tiempo completoEaton’s Corporate Sector division is currently seeking a IT Analyst. **What you’ll do**: The primary function of this position is to provide client infrastructure (PC, Laptop, PC/Laptop Peripheral, Mobile Device, Printers) support with mínimal supervision of a supervisor or senior peer. Customers include all of Eaton’s internal IT users within a...
-
IT Support Analyst
hace 3 meses
Aguascalientes, México Bosch Group A tiempo completo**Descripción de la empresa** Bosch was founded in Stuttgart in 1886 by Robert Bosch (1861-1942) and for over 130 years has been distinguished by a unique corporate culture based on solid values that drive us to improve every day. Our products, present in a wide variety of lands, contribute to improve the quality of life of millions of...
-
IT Support Analyst
hace 7 meses
Aguascalientes, México Bosch A tiempo completoDescripción de la empresa Bosch was founded in Stuttgart in 1886 by Robert Bosch (1861-1942) and for over 130 years has been distinguished by a unique corporate culture based on solid values that drive us to improve every day. Our products, present in a wide variety of lands, contribute to improve the quality of life of millions of people. ...
-
IT Support Specialist
hace 1 mes
Aguascalientes, Aguascalientes, México Bosch Group A tiempo completoRole SummaryWe are seeking a skilled IT Support Specialist to join our team at Bosch Group. This role will involve providing Tier 2 support for facility computer systems, computers, and peripherals.
-
Tech Support Specialist
hace 4 semanas
Aguascalientes, Aguascalientes, México Bosch A tiempo completoJob OverviewBosch, a global technology leader, is seeking an experienced IT Support Analyst to join our team. In this role, you will provide technical support for facility computer systems, computers, and peripherals, ensuring optimal performance and reliability.Key Responsibilities:Provide Tier 2 support for facility computer systems, computers, and...
-
IT Systems Specialist
hace 1 mes
Aguascalientes, Aguascalientes, México ZF Group A tiempo completoAbout ZF Chassis ModulesAs a global leader in assembly and logistics services for the automotive industry, ZF Chassis Modules is accelerating its expansion through a partnership with Foxconn, a strong investor and global leader in technology solutions.We are looking for an IT Analyst to join our team at Aguascalientes, this position is reporting to our...
-
Aguascalientes, Aguascalientes, México Reclutamiento It A tiempo completoEmpresa: Reclutamiento ITLugar de trabajo: Mérida, YucatánSobre nosotros:Nos caracteriza la calidad en el servicio y el uso innovador de tecnología. Estamos expandiendo nuestra presencia en México.Vacante:Se busca Analista Desarrollador o Soporte a Producción Bilingüe sobre nuestro ERP Infor Baan para trabajar en Mérida.¿Por qué elegirnos?No solo...
-
Analista Desarrollador Baan ERP Oracle BIlingüe
hace 6 meses
Aguascalientes, México Reclutamiento IT A tiempo completo**Vacante para la empresa Reclutamiento IT en Aguascalientes, Aguascalientes**: **Sobre nosotros** - Somos una empresa con más de 100 años en el mercado colaboramos con grandes ligas como NBA, NFL, MLS entre otras, nos distingue la calidad en el servicio, uso innovador de tecnología y siempre buscar el mejor servicio, estamos posicionando nuestra...
-
IT Technical Support
hace 7 meses
Aguascalientes, México Capgemini A tiempo completo**Puesto**: IT Technical Support (Provisioning) **Nível de experiência**: Sr. **Nível de educación**: Educación Superior **Ubicación**: AGS **Práctica**: PBS **Conocimientos y experiência necesaria**: - Como Group IT es una organización global, muchos de estos contactos se realizan en inglés, tanto hablado como escrito. - Mesa de ayuda de 1er...
-
Technical IT Specialist
hace 3 semanas
Aguascalientes, Aguascalientes, México Bosch Group A tiempo completoAbout the RoleWe are seeking a highly skilled Technical IT Specialist to join our team, providing top-notch hardware and software support to our organization. This is a fantastic opportunity for someone with a passion for technology and a desire to work in a dynamic environment.
-
IT Technical Support
hace 7 meses
Aguascalientes, México Capgemini A tiempo completo**_RRHH_**_: José David Reyes_ **_ Puesto_**_: IT Technical Support (Provisioning)._ **Nível de experiência**: Middle-Sr. **Nível de educación**: Educación Superior **Ubicación**: AGS **Práctica**: PBS **Conocimientos y experiência necesaria**: **Habilidades**: - Rol técnico con habilidades de liderazgo, SPOC para la operación - Helpdesk de...
-
Project Financial Analyst
hace 2 meses
Aguascalientes, México Donaldson A tiempo completoDonaldson is committed to solving the world’s most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make...
-
Senior IT Infrastructure Specialist
hace 1 mes
Aguascalientes, Aguascalientes, México ZF Group A tiempo completoAbout ZF Chassis ModulesAs a leading global supplier of chassis systems for the automotive industry, ZF Chassis Modules offers a dynamic and innovative work environment with opportunities for growth and development.We are a company that excels in project management, greenfield industrialization, operations, supply chain management, and supplier development...
-
IT Analyst
hace 3 meses
Aguascalientes, México Donaldson A tiempo completoDonaldson is committed to solving the world’s most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make...
-
Servicenow Sales Support Analyst
hace 2 meses
Aguascalientes, México Capgemini A tiempo completo**RH: Omar Gonzalez** **Position**:ServiceNow Sales Support Analyst** **Experience level**:Middle & Sr** **Education level**:Bachelor Degree** **Location**:any state of Mexico** **Industry - Sector**:MALS** **What you’ll do?** - **Work with ServiceNow’s sales teams to manage pipeline of potential joint opportunities (in Excel) with one of their...
-
Business Systems Analyst Expert
hace 3 semanas
Aguascalientes, Aguascalientes, México Alcon A tiempo completoOverviewAlcon, a leading company in the medical devices industry, is seeking an experienced Business Systems Analyst to join our team. As a Business Systems Analyst, you will play a crucial role in analyzing business needs and developing IT-based solutions that meet those needs.Key ResponsibilitiesAnalyze business requirements and develop technical solutions...
-
Material Planning Analyst
hace 7 meses
Aguascalientes, México Flex A tiempo completoFlex, a Fortune global 500 company, is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that...
-
Technical Support Specialist
hace 1 mes
Aguascalientes, Aguascalientes, México Valce Talent Solutions A tiempo completoWe are seeking a Customer Support Analyst to join our team at Valce Talent Solutions. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients.Responsibilities:Conduct client discovery calls to gather client requirements.Design, develop, deploy, and test solutions for clients.Provide on-going...
-
Business Analyst
hace 7 meses
Aguascalientes, México Alcon A tiempo completoAdvocate and establish standardized design and development processes to enable time/cost savings and revenue improving solutions’ delivery by driving functional and process standardization across supported sites/locations - Perform scoping, fit-gap workshops for projects/enhancements, propose solutions for key gaps, provide effort estimations and alignment...
