Veeva CRM Analyst

hace 1 mes


Mexico City Novo Nordisk AS A tiempo completo

Position for Novo Nordisk GBS Mexico
Are you an experienced Veeva CRM Analyst looking for a new opportunity? Do you have a strong background in Salesforce platform and a passion for delivering high-quality solutions? If so, we have the perfect role for you Join our Veeva CRM Team at Novo Nordisk and be part of a dynamic and innovative department. Apply today for a life-changing career.

Join Novo Nordisk for a life-changing career establishing and developing a world-class Global Business Service Centre in Mexico City.

This will impact millions of people living with a chronic disease like diabetes and obesity. It will also impact your professional and personal development through offering you the unique chance to pioneer and build an agile unit offering vital business support to the Americas. Get to know us better by visiting our website.

Position Description
As a Veeva CRM Analyst at Novo Nordisk, you will:

Design, build, and configure Veeva application to meet business requirements and support reported user issues. Coordinate with vendors for Veeva implementation and configuration related changes. Configure and customize Salesforce (SFDC) platform, including security settings, approval process, workflow/process builders, group/sharing management, user accesses, reports, and dashboards. Perform data migration using Apex Data-Loader, Workbench, and Inspector. Manage environments, including package configuration and deployment, sandbox management, and synchronization. Coordinate vendor management tasks, ensuring due diligence, risk assessment, and monitoring are accomplished. Track, measure, report, and evaluate vendor performance, as well as troubleshoot vendor problems and present solutions to management

Required Qualifications
To be successful in this role, you should have the following qualifications:

A Bachelor's Degree in Information Technology or Computer Science and Engineering. At least 5 years of experience working with the front-end Salesforce platform. Background in the life science, healthcare, or pharmaceutical industry is strongly preferred. Experience working with Veeva Vault CRM is a plus. Strong knowledge and experience in sandbox management, including post-refresh activities and maintenance. Salesforce Lightning and Einstein Analytics (Tableau CRM) setup experience. User license management experience. Fluent in English.

About the department
The Veeva CRM Team is a global team responsible for managing and supporting the Veeva CRM applications that play a critical role in our organization's sales and customer relationship management processes. As part of our team, you will have the opportunity to collaborate with colleagues from around the world and contribute to the success of our global operations.


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