Customer Business Analyst
hace 7 meses
Description
:About us
From Arthur Guinness to Johnnie Walker, our business was founded on people of great character. We’re the world’s leading premium alcohol company. Our brands are industry icons and our success is thanks to the strength of our people, in every role. It’s why we trust them with our legacy. And it’s why we reward them with the career-defining opportunities that they deserve.
Our ambition is to build the best performing, most trusted and respected Consumer Products Company in the world. To achieve these, we need the world’s very best people.
Feel inspired? Then this may be the opportunity for you.
Digital & Technology is significantly revising its operating model with main objectives to improve value for Diageo business via enhanced strategic capabilities, simple workflow of tasks translated in teams that have clear ownership of deliverable along the value chain.
Customer Value Stream team will be leading the strategy, design, delivery, implementation and support of various Commercial products.
Our ambition is to be the digital leader in our industry and the D&T Customer Business Analyst play a crucial role in making this a reality in partnership with our digital, marketing, and commercial teams.
Key responsibilities
Conduct Market Discovery – thoroughly document business requirements in digestible formats Translate ‘Discovery’ features into a prioritised roadmap, well-defined product requirements including epics, user stories, and acceptance test criteria Collaborate with multi-functional team– marketing, ecommerce, architecture, designers, product owners, data, analytics, to ensure a suitable ‘customer approach’ solution is agreed on Handle and run requirements workshops with Business and IT Key partners Translate requirements into user stories or specifications that can be worked on by developers Maintain backlog of requirements and ensure requirements meet the products' definition of ready Present the requirements to large audiences and be prepared for Q&A Understand the end-to-end solution, (technology, data, process) and be able to demonstrate to key partners Challenge the status quo and work towards standardisation Maintenance of Product backlog in Agile Management Software (Jira, Azure Dev Ops) Ability to own projects and work with global teams. Lead the business use cases for the data and analytics workstream from envisioning through the analytics product delivery lifecycleSkills required
Digital, Marketing Technology, and Analytics solutions for websites knowledge is preferred Agile experience desired including previous use of JIRA, Azure Dev Ops Preferred knowledge of marketing data for performance management (ie, google analytics, salesforce marketing cloud, learning platforms, advertising performance, customer behaviour) Client-ready presentations via Powerpoint LEAN SIX SIGMA accreditation preferred Experience with tools such as Visio, Lucid Chart, Power BI, Google Data Studio, other visualization tools At least 5 years of experience in a solution focussed team (Project/Product) Consistent track record of delivering data driven solutions with a customer-first approach Superb communication and key partner management skills Ability to partner with and influence global functions, markets, and external partners to deliver on our commitments Experience working with Global CPG customers Domain Knowledge in Digital marketing, Direct to Consumer, eCommerce, Marketing Technology, Retail, and respective process areas preferred Domain knowledge of eB2B, CPG planning, Order to Cash process areas are highly preferred Strong knowledge of data integrations and inter-connectivity between systems Ability to understand technical designs Must have a strong business/operational process experience with a flair for process improvement and ongoing process changesDiversity statement
Celebrating our inclusive and diverse culture is core to Diageo’s purpose of “celebrating life every day everywhere”. This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity.
We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings.
Worker Type :
RegularPrimary Location:
Mexico CityAdditional Locations :
Job Posting Start Date :
2024-05-02-
Business Analyst, AOP
hace 6 meses
Mexico City Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completoAnalytics Ops and Programs team in Hyderabad is looking for an innovative, hands-on and customer-obsessed Business Analyst. Candidate must be detail oriented, have superior verbal and written communication skills, strong organizational skills, excellent technical skills and should be able to juggle multiple tasks at once. Ideal candidate must be able to...
-
Business Analyst
hace 6 meses
Mexico City Azka IT Consulting A tiempo completoAZKAIT es una empresa Mexicana que busca y conecta el mejor talento IT con empresas Latinoamericanas y de Estados Unidos.Estamos en la búsqueda de tu talento como Business Analyst.Requisitos:Business AnalystComo Business Analyst serás responsable de la gestión de incidencias productivas y desarrollo relacionados con pagos de tarjeta para una importante...
-
Business Analyst
hace 3 meses
Mexico City Snaphunt A tiempo completoThe OfferExcellent career development opportunitiesLeadership RoleWork alongside & learn from best in class talentThe Job You will be responsible for : Contributing to and driving continuous process improvement initiatives to meet business needs.Establishing project plans, resources, budgets and time-frames, and assigning tasks.Gathering, analysing,...
-
Business Analyst
hace 6 meses
Mexico City Thomson Reuters A tiempo completoBusiness Analyst As an employee at Thomson Reuters in Audit Technology, you will work on the market-leading for Cloud Audit Suite (CAS) platforms. CAS is the end-to-end solution used by our customers to manage accurate and efficient audit and assurance engagements. Our technology drives global markets and helps professionals around the world make...
-
Technical Business Analyst
hace 2 meses
Mexico City Upwork A tiempo completoJob DescriptionWe are seeking a highly skilled Technical Business Analyst to join our team working with a large enterprise client, responsible for bridging the gap between technical capabilities and business needs. This role covers a range of responsibilities, including data analysis, dashboard creation, testing, and Salesforce administration.Key...
-
Business Analyst
hace 4 semanas
Mexico City Cognizant A tiempo completoWe’re hiring! At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing...
-
Customer Service Analyst
hace 6 meses
Mexico City 09516 Banco Nacional de Mexico, S.A., integrante del Grupo Financiero Banamex A tiempo completoThe Customer Service Analyst 2 is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. Responsibilities: Serve as single point of contact for...
-
Business Analyst
hace 7 meses
Mexico City EVO Payments Mexico, S. de R.L. de C.V. A tiempo completoEvery day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing...
-
Business Analyst
hace 1 mes
Mexico City Cognizant A tiempo completoWe’re hiring! At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing...
-
Customer Service Analyst 2
hace 7 meses
Mexico City 09516 Banco Nacional de Mexico, S.A., integrante del Grupo Financiero Banamex A tiempo completoThe Customer Service Analyst 2 is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. Responsibilities: Serve as single point of contact for...
-
IT Business Analyst
hace 2 semanas
Mexico City Autoliv Mexico A tiempo completoIT Business AnalystLeading technical aspects of the implementation of new solutions, documenting business requirements, modelling processes and roles, configuring integrated solutions, ensuring information security and supporting a global solutions.What you’ll do:• Ensure business requirements are met and aligned with strategy• Improve connection...
-
Customer Service Analyst
hace 6 meses
Mexico City Diageo A tiempo completoDescription : Customer Service Analyst for Mexico City offices. Purpose of Role: Customer Service Analyst is the first point of contact for customers, including EDI customers, IMC´s, 3PL (Warehouse) and Business Enterprise Operations Teams and acts as the link between Customer service, Supply Team and multifunctional areas. The customer...
-
Business Analyst Bilingüe
hace 2 meses
Mexico City Azka IT Consulting A tiempo completoAZKAIT es una empresa Mexicana que busca y conecta el mejor talento IT con empresas Latinoamericanas y de Estados Unidos.Estamos en la búsqueda de tu talento como Business Analyst Bilingüe.Requisitos:Ingeniería de Sistemas - Título universitario en Tecnologías de la información, Informática o afín.Inglés Conversacional Intermedio Alto a Avanzado...
-
Business Analyst, NAFN
hace 6 meses
Mexico City Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completoAt Amazon, we are working to be the most customer-centric company on earth. To get there, we need talented, bright, and driven people. Amazon is continually evolving and is a place where motivated workers thrive and where workers ownership leads to meaningful results. The North America Fulfillment Network (NAFN) Team is looking for ambitious graduates to...
-
ETRM Business Analyst
hace 7 meses
Mexico City Publicis Sapient A tiempo completoJob Description As a Product Manager at Publicis Sapient, you act as your client’s trusted advisor in leading the overall vision, strategy, roadmap, and prioritization for a specific digital product or products within an engagement. You will collaborate with clients undertaking major Digital Business Transformation (DBT) engagements to understand...
-
Business System Analyst
hace 6 meses
Mexico City Nuvit Service A tiempo completoBusiness Systems AnalystDescription Remediation Resource (Business Systems Analyst) to support the Chief Data Office (CDO) in:• Analyze business objectives, processes, and resources, and suggest ways by which re-design or improvements can made to achieve objectives• Conduct analysis of business processes and functional requirements; Oversee preparation...
-
IT Business Analyst
hace 7 meses
Mexico City AVEVA A tiempo completoAVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably. We’re the first software business in the world to have our sustainability targets validated by the...
-
Mgr Business Process Analyst
hace 4 meses
Mexico City Teva Pharmaceuticals A tiempo completoThe opportunityThe Opportunity to be Business Process Analyst in Product costing, Material Ledger, Cost accounting and the Opportunity to demonstrate Excellent understanding and exposure to the Service Business related business processes in a Manufacturing Industry.Your experience and qualificationsStrongly preferred • Thorough expertise of FI/CO...
-
Business Analyst
hace 2 meses
Mexico City Multiplica Talent A tiempo completo¡Multiplica Talent, te está buscando!Somos una consultora especializada en ofrecer las mejores oportunidades laborales al mejor talento digital del mercado. Tenemos 20 años de experiencia reclutando a personas capacitadas, innovadoras y con ganas de crecer para nuestros clientes.Actualmente colaboramos con empresas en LATAM, USA, Europa y África y...
-
Business Analyst
hace 7 meses
Mexico City Servicios Comerciales Amazon Mexico S. de R.L. de C.V. - D44 A tiempo completoWe are looking for a highly analytical and result-oriented Business Analyst who can analyze business decisions, troubleshoot issues, and communicate the findings effectively across different teams while raising the technical bar of the globally distributed analytics team, providing data wrangling expertise, deep understanding of data fundamentals, working...