Empleos actuales relacionados con Sentinel Desk Senior Analyst - Ciudad de México - Zurich Insurance
-
Help Desk Analyst
hace 3 semanas
Ciudad de México Ria A tiempo completoOur OpportunityRia is looking for a Help Desk Analyst. This position will play a key role in assisting agents and, correspondents globally, and corporate stores via internet. As a Help Desk Analyst, you will report directly to the Help Desk Supervisor. This position will be for an FxOnline Project.Key responsibilities include:- Make outgoing calls providing...
-
Sales Support Desk Analyst
hace 20 horas
Ciudad de México BlackRock Investments A tiempo completo**Sales Support Desk Analyst**:**Location**:**Mexico City, Mexico City**Category:**Investment Product**Job Requisition #**:R **Date posted**:Oct. 25, 2024
-
Sales Support Desk Analyst
hace 19 horas
Ciudad de México, CDMX BlackRock Investments A tiempo completo**Sales Support Desk Analyst**: **Location**: **Mexico City, Mexico City** Category: **Investment Product** Job Requisition #**:R246277** Date posted**:Oct. 25, 2024
-
Service Desk Analyst
hace 3 semanas
Ciudad de México Wipro Limited A tiempo completoJob Description- **- Job Title: Service Desk Analyst - L3- Req Id: - City: Mexico City- State/Province: Mexico- Posting Start Date: 10/30/25-- Job Description:**Job Description - Service Desk Analyst**:- 0-2 years of experience in a service desk or technical support rol. Provide first and second-level IT support for multiple customers via mail, chat and...
-
Senior Deal Desk Analyst
hace 1 semana
Ciudad de México, Ciudad de México Infoblox A tiempo completoJob DescriptionAt Infoblox, every breakthrough begins with a bold"what if."What ifyour ideas could ignite global innovation?What ifyour curiosity could redefine the future?We invite you to step into the next exciting chapter ofyourcareer journey. Bring your creativity, drive, your daring spirit, and feel what it's like to thrive on a team big enough to make...
-
Senior Deal Desk Analyst
hace 1 semana
Ciudad de México, Ciudad de México Infoblox A tiempo completoDescriptionAt Infoblox, every breakthrough begins with a bold "what if."What if your ideas could ignite global innovation?What if your curiosity could redefine the future?We invite you to step into the next exciting chapter of your career journey. Bring your creativity, drive, your daring spirit, and feel what it's like to thrive on a team big enough to make...
-
Senior Deal Desk Analyst
hace 4 días
Ciudad de México, Ciudad de México Infoblox A tiempo completoAt Infoblox, every breakthrough begins with a bold "what if."What if your ideas could ignite global innovation?What if your curiosity could redefine the future?We invite you to step into the next exciting chapter of your career journey. Bring your creativity, drive, your daring spirit, and feel what it's like to thrive on a team big enough to make an impact,...
-
Sr Deal Desk Analyst
hace 4 semanas
Ciudad de México Nutanix A tiempo completo**Senior Deal Desk Analyst****Mexico**Hungry, Humble, Honest, with heart!**The Opportunity****Deal Desk at Nutanix**You will collaborate very closely with the Field Sales Team, Sales Operations, Legal, Finance, Accounting, Cloud Economist team and Product Management as well as other internal stakeholders to ensure that the Field Sales Teams have the support...
-
Conversion Desk Analyst
hace 2 semanas
Ciudad de México Nutanix A tiempo completo**Hungry, Humble, Honest, with Heart.** **The Opportunity** The Conversion Desk Analyst plays a pivotal role in supporting customers with software conversion activities. This position serves as a key point of contact for customers, ensuring a seamless migration of our software. With the rapid growth Nutanix is achieving, we need to optimize and transform...
-
Service Desk Analyst
hace 4 días
México Tata consultancy services A tiempo completo**Service Desk Analyst****Work location : Monterrey****Work Mode: Onsite**- Excellent documentation and communication skills- Ability to work quickly, accurately, and efficiently under tight deadlines.- Must be highly organized, proactive, and collaborative.- Ability to work independently and as part of a team and be flexible and agile to meet quick...
Sentinel Desk Senior Analyst
hace 1 mes
**Sentinel Desk Senior Analyst****The opportunity**:The purpose of this role is to ensure that Financial Crime Risk Services anti-money laundering and financial crime screening services are effectively and efficiently executed, assisting in the timely resolution of all service-related issues to ensure that the ongoing delivery of business objectives and service is delivered for our Worldwide customers. You will also ensure that you maintain relationships with both internal and external stakeholders. You will provide expert technical support for onboarding services and retuning exercises delivering an excellent customer experience in line with departmental service standards.This role is available part-time, job-share or full time. This is because we want the best people for our roles, and we recognise that sometimes those people are not available full-time. Please talk to us at interview about the flexibility you may need.**Key Responsibilities**:- Supports the technical onboarding of customers and conducting screening rules tuning, production of tuning documents- Supports requests from customers requiring retuning of their system screening rules.- Resolves problems escalated from within the Financial Crime Risk Services Help Desk, providing resolution knowledge and feedback to less experienced staff. Initiates escalation as appropriate to management- An agile ability to identify, analyse and construct solutions to complex problems arising from both changing stakeholder needs and service requirements- Analysing issues post-resolution and recommending actions to management both inside the function and across the wider business to prevent recurrence and improve delivery standards- Through the resolution of customer issues and the proactive identification of potential issues, this role should support the evolution of the standards of service being offered by the area/function- Supports the development of robust and meaningful management information reports that evidences the performance of the end-to-end service provision- Supports in all Financial Crime Risk Services Transformation activities- Assists with the periodic reviews of both Group minimum standard screening rules, local tuning rules and country tuning recertification- Support the development, maintenance and evolution of processes and procedures across Financial Crime Risk Services including documentation of all technical processes.- Drive efficiency through continuous improvement activities- Contribute to the development of a robust training programme for new and existing employees- Contribute to the development of standard training manuals for worldwide customers of Financial Crime Risk Services**Your skills and experience**:- Experience within anti money laundering and sanctions screening systems a distinct advantage- Highly skilled in analytical and problem solving- Advanced Excel and preferably coding experience for example SQL- Model behaviours that demonstrate commitment to corporate values.**Who we are**Looking for a challenging and inspiring work environment where you can make a difference? At Zurich millions of individuals and businesses place their trust in our products and services every day. Our 53,000 employees worldwide form the basis of our success, enabling, businesses and communities to face a world of risk with confidence. Imagine if you could help people do this all over the world. You’d give them confidence and reassurance by protecting what they love most. It’s a big challenge, but you will be supported by a world-class team who believe in helping you to reach your full potential and deliver on our promises.So be challenged. Be inspired. Help us make a difference.At Zurich we are an equal opportunity employer. We attract and retain the best qualified individuals available, without regard to race/ethnicity, religion, gender, sexual orientation, age, or disability
