Quality Senior Manager

If you feel like you’re part of something bigger, it’s because you are. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies. We are global collaborators who achieve together—researching, manufacturing, and delivering ever-better products that reach over 10 million patients worldwide. It’s time for a career you can be proud of.

Senior Manager, Therapeutic Area Quality

In this vital role you will report to the Therapeutic Area Quality Lead - Clinical & Research Quality (CRQ). The Senior Manager, Clinical Quality provides proactive end to end quality support for the development and implementation of a risk-based quality assurance strategy for the clinical development program.

Each Senior Manager, Clinical Quality will support end to end quality oversight within one of four Therapeutic Areas (TAs): Oncology; Rare Diseases; General Medicine; Inflammation and Biosimilars. Each Senior Manager, Clinical Quality is responsible for supporting a risk-based quality strategy that advances quality by design principles for the full clinical trial lifecycle (protocol development, database lock, and regulatory submissions/ approvals).

You will play a vital role by developing deep knowledge of the clinical trials you support and provide oversight and quality management of critical data and processes for global and local study teams and all clinical trial sites who participate in Amgen sponsored trials.

• Serve as a GCP Subject Matter Expert, providing independent and objective quality advice in support of clinical trial activities and in line with current standard process.
• Provide quality oversight for Amgen programs for all stages of products in clinical development.
• Plan, conduct and report out on risk-based GCP audits (investigator site audits, affiliate audits, service provider audits, and study level audits) or support outsourced audits.
• Manage/support regulatory inspections and provide guidance and feedback on responses to health authorities, including root cause and CAPA plans.
• Provide quality oversight for the Risk Assessment Categorization Tool (RACT) for each trial to ensure the proper identification, prioritization, and mitigation of risks to critical data and processes and patient safety, welfare, and rights.
• Support monthly meetings with clinical program level leaders to review quality and compliance related risks, including but not limited to: on-going quality issues/deviations, quality trends, program filing timelines, potential inspections, and risks related to other programs.
• Support response generation for audit findings and self-reported deviations.
• Support the establishment of regional expertise to ensure quality and compliance to local regulations.
• Conduct new vendor qualifications/evaluations in a risk-based manner.
• Prepare, analyze, and identify data quality indicators/trends, identify areas of weakness/gaps, recommend and implement corrective actions and communicate quality metrics and other significant quality information on periodic basis to key collaborators.
• Support TA-specific oversight of key technologies, including technologies for endpoint data collection and measurement (e.g., biomarker usage and imaging methods).
• Support the development of TA-specific Quality Assurance plans that are risk based and efficient. This includes protocol specific audit plans, and the execution of audits using various methods (e.g., remote, or on-site).
• Support Clinical Trial Teams for all quality management activities, including management of quality events (e.g., Deviations/CAPAs, Serious Breaches/Privacy Issues, Inspection Readiness activities, and Inspection Management).
• Actively seek and implement innovative and proactive quality oversight methodologies (e.g., risk-based, data analytics that may leverage AI and Natural Language Processing, or other statistically based methods).
• Review clinical trial protocols ensuring simplification, application of lessons learned, and identification of critical data and processes for risk management activities.

The individual we seek has technological literacy and leadership skills, and has these qualifications:

• Doctorate degree and 2 years of quality experience OR
• Master’s degree and 6 years of quality experience OR
• Bachelor’s degree and 8 quality experience OR
• Associate’s degree and 10 years of quality experience OR
• High school diploma / GED and 12 years of quality experience

In addition to meeting at least one of the above requirements, you must have a minimum of 2 years experience directly managing people and/or leadership experience leading teams, projects, programs, or directing the allocation of resources.

• 7 years or more experience in Quality Management , Quality Assurance , or other relevant areas of the pharmaceutical/biotech industry where risk-based quality management and quality by design are a core responsibility.
• Leadership or mentoring experience.
• Oversight and implementation of Quality Management Systems and experience managing quality in electronic QMS such as Veeva or Trackwise.
• Thorough understanding of Clinical R&D activities and Global Regulations.
• Experience with Regulatory Submission and Inspection Management procedures.
• Quality Oversight of Clinical Trials , including clinical trial protocol development, execution, and submissions.
• Excellent verbal and written communication skills, including strong business writing abilities and active listening.
• Strong analytical, critical-thinking, and decision-making abilities.
• Capability to understand and articulate technical concepts and literature in spoken and written English .

As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being.

Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including:

• Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan.
• Stock-based long-term incentives.
• Award-winning time-off plans and bi-annual company-wide shutdowns.
• Flexible work models, including remote work arrangements, where possible.

for a career that defies imagination

Join us.

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.