Customer Service Supervisor
hace 2 semanas
**Location**:Reynosa Tamaulipas, MX, 88710 **Business Unit**:Haydon Kerk Pittman **Posting Date**:Jul 2, 2025 - The Customer Service Supervisor leads a team to drive excellent customer service, expedite orders, and provide follow up to support other manufacturing environments. This role also personally manages high priority new and existing customer accounts and handles all aspects of the specific site’s customer service department. This role is also responsible for presenting customer information and completing required reports. **What you will do**: - Motivate, empower, and inspire a unified team. - Guide, evaluate, and elevate team performance, and assist in responding the customer inquiries and complaints. - Provide leadership, guidance, and administrative support for all customer service activities including, but not limited to: order entry and follow-up, billing, scheduling, and development and maintenance of reports and statistical information. - Establish and maintain good relations with customers (internal and external) such as operations, engineering, sales, manufacturer’s sales representatives, accounting, and administration through various correspondence involved in processing customer inquiries and orders. - Investigate and resolve customer issues and complaints. - Assists customers and salespeople with all aspects of order processing from order entry to shipping. - Act as a liaison between customers and internal departments including engineering, production, and quality control. - Administer and review accuracy of purchase orders for data entry. - Review and process blanket orders and long term agreements. - Coordinate and process special instructions and requests from customers or field representatives - Maintain efficient awareness of production status for expediting and order follow up. - Utilize a contact management system to file and process specific customer information. - Interface with accounting department to assist with credit issues with customer accounts, credit card payments, and proforma invoice payments. - Maintains sales documents & forms. - Creates rolling bookings and forecasting reports. - Attend customer meetings, as needed. - Identify and implement opportunities for process improvement. - Other duties as assigned **We are looking for**: - Associates degree required; bachelor’s degree preferred; or equivalent combination of education and experience. - 1-3 years' direct leadership experience required. - 5+ years’ relevant experience required; experience within a manufacturing environment preferred. - Strong ERP systems knowledge, such as Oracle, Navision, and SAP. - Proficiency with Microsoft Office (Word, Excel, PowerPoint etc ), Outlook, and other applicable software required. - Demonstrated experience with reviewing customer purchase orders terms and conditions. - Excellent interpersonal skills with a demonstrated focus on service required. - Strong collaboration skills required. - Must be able to travel domestically and internationally
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Customer Service Supervisor
hace 2 semanas
Residencial Miraloma, México AMETEK, Inc. A tiempo completo**Location**:Reynosa Tamaulipas, MX, 88710 **Business Unit**:Haydon Kerk Pittman **Posting Date**:Jul 2, 2025 - The Customer Service Supervisor leads a team to drive excellent customer service, expedite orders, and provide follow up to support other manufacturing environments. This role also personally manages high priority new and existing customer accounts...
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Customer Service Representative
hace 2 semanas
Residencial Miraloma, México AMETEK, Inc. A tiempo completo**Location**:Reynosa Tamaulipas, MX, 88710 **Business Unit**:Haydon Kerk Pittman **Posting Date**:Jul 30, 2025 - The Customer Service Representative is responsible for customer order entry and order fulfillment process, including analyzing and processing customer inquiries, orders, acknowledgements, returns, credits, debits, and requests for information...
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Customer Service Representative
hace 2 semanas
Residencial Miraloma, México AMETEK, Inc. A tiempo completo**Location**:Reynosa Tamaulipas, MX, 88710 **Business Unit**:Haydon Kerk Pittman **Posting Date**:Jul 30, 2025 - The Customer Service Representative is responsible for customer order entry and order fulfillment process, including analyzing and processing customer inquiries, orders, acknowledgements, returns, credits, debits, and requests for information...
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Customer Service Representative
hace 2 semanas
Residencial Miraloma, México AMETEK, Inc. A tiempo completo**Location**:Reynosa Tamaulipas, MX, 88710 **Business Unit**:Haydon Kerk Pittman **Posting Date**:Jun 25, 2025 - The Customer Service Representative is responsible for customer order entry and order fulfillment process, including analyzing and processing customer inquiries, orders, acknowledgements, returns, credits, debits, and requests for information...
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Customer Service Representative
hace 2 semanas
Residencial Miraloma, México AMETEK, Inc. A tiempo completo**Location**:Reynosa Tamaulipas, MX, 88710 **Business Unit**:Haydon Kerk Pittman **Posting Date**:Jun 25, 2025 - The Customer Service Representative is responsible for customer order entry and order fulfillment process, including analyzing and processing customer inquiries, orders, acknowledgements, returns, credits, debits, and requests for information...
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Customer Service Representative
hace 3 días
Residencial Miraloma, México AMETEK, Inc. A tiempo completo**Location**:Reynosa Tamaulipas, MX, 88710**Business Unit**:Sensors & Fluid Management**Posting Date**:Aug 6, 2025- The Customer Service Representative will support the Customer Service and Sales teams with customer service duties for assigned major customer accounts. Duties to include but not limited to the accurate and timely execution of pricing, quoting,...
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Warehouse Customer Service Agent
hace 1 semana
Residencial Miraloma, México AMETEK, Inc. A tiempo completo**Location**:Reynosa Tamaulipas, MX, 88710 **Business Unit**:Bison **Posting Date**:Aug 29, 2025 - The Warehouse Customer Service Agent serves as a vital link between warehouse operations and customers. This role ensures smooth communication, timely order fulfillment, and high levels of customer satisfaction by addressing inquiries, resolving issues, and...
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Customer Service Account Specialist
hace 3 días
Residencial Miraloma, México AMETEK, Inc. A tiempo completo**Location**:Reynosa Tamaulipas, MX, 88710**Business Unit**:Sensors & Fluid Management**Posting Date**:Aug 6, 2025- AMETEK Aerospace and Defense is seeking a strong Customer Service Account Specialist with a proven track record of success to join us in Reynosa, MX. The Customer Service Account Specialist will support the Sales team with customer service...
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Business & Operations Director Service Center
hace 12 horas
Residencial Miraloma, México AMETEK, Inc. A tiempo completo**Location**:Reynosa Tamaulipas, MX, 88710 **Business Unit**:Sensors & Fluid Management **Posting Date**:Feb 24, 2025 - The Business & Operations Director for the Service Center is a key leadership role responsible for orchestrating and managing all aspects of service center operations to achieve excellence and performance that meet world-class standards....
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Customer Service
hace 7 días
Santillana Parque Residencial, México ROCKA Solutions A tiempo completo**Location**: Guadalajara, Jalisco **Company**: ROCKA Specialty Solutions **Type**: Full-time **Department**: Customer Service **Job Objective** Provide exceptional customer service by managing and following up on client orders, ensuring accurate processing, scheduling, and timely issue resolution. Maintain high service standards and coordinate effectively...
