Technical Product Manager

hace 2 semanas

distrito federal, México Western Union A tiempo completo

Technical Product Manager – Mexico DF, Mexico Western Union invites applicants to join our globally diverse organization as a Technical Product Manager. We recognize and celebrate high‑impact contributions from our teams. In this role, you’ll lead new platform development initiatives by defining initial business requirements, establishing comprehensive service design, and implementing a robust customer‑oriented architecture. A key aspect involves executing rapid minimum viable products. Role Responsibilities Build partnerships by defining integration requirements to maximize customer value and satisfaction, reliability, and cost efficiency. Support seamless back‑end integrations and front‑end configurations of third‑party solutions to deliver services such as Correspondent Banking, Bill Payments, Mobile Top‑Ups, and Lending. Document workflows and service level agreements (SLAs) to strengthen partnership management processes. Manage sprint delivery cycles and coordinate quality assurance activities. Manage technical documentation for regulatory approvals. Oversee budget and ensure achievement of financial objectives. Role Requirements Minimum of 5–8 years of IT experience preferably in remittance, retail banking, digital payments, fintech or other financial services. Bachelor’s degree in computer science or engineering. Technical leader and coach, aware of applicability of new technologies. MBA is a plus. Good understanding of financial services markets or retail and digital operations and awareness of today’s technological standards. High energy, enthusiasm to drive business results, willingness to step in outside business hours during service issues; ability to multi‑task and handle pressure in a high‑energy environment. Experience with pricing strategies, influencing decisions, negotiation and digital business understanding. Strong communication skills, able to bridge gaps between global business practices. Background managing direct and cross‑functional teams. English proficiency is a must. Benefits You will have access to short‑term incentives, multiple health insurance options, accident and life insurance, and development platforms. Location‑specific benefits include: Grocery voucher. 2 personal days off. Savings fund. Insurance for major medical expenses, vision, dental. Online medical insurance 24/7. Special days for marriage or completion of an academic degree. Western Union is a global financial services company offering a diverse and passionate customer‑centric team of over 8,000 employees serving 200 countries and territories. If you’re ready to drive the future of financial services, join us. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status or veteran status. The company will provide accommodation for applicants, including those with disabilities, during the recruitment process, following applicable laws. #J-18808-Ljbffr

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