Fn Customer Engineer

hace 4 semanas


Tlahuac, México NOKIA A tiempo completo

**Come create the technology that helps the world act together****Job Description**:The Americas FN New Product Introduction and Customer Engineering Team is offering a job position as NPI and CE Engineer Professional for working in the whole LAT region for several customers/operators and channel partners.Mission:Develop Activities for New Product Introduction as well as Customer Engineering Activities for customers/operators, channel partners and final customers in the LAT region.Key Responsibilities:- To perform homologation and evaluation of products belonging to Fixed Networks Division of Nokia as:- GPON- XGSPON and NGPON2- WIFI- G.FAST- Vectoring- VPlus- Fixed Wireless Access Technologies (as Fast Mile)- SDAN technologies- Management Systems for access equipment- Copper Technologies- Solutions as VoIP, Support of CAS/R2 and PRI signaling, POL, etc.- Mobile Technologies as LTE- Facing customers in their premises during test activities.- Develop DEMOS of new FN technology- Develop/Building of solutions for customers- Develop of related documentation as Method of Procedure (MoPs), HLD, LLD, test protocols and integration documentation- Development of test scenarios and test topologies according to the customer requirements- Escalation and support requesting for investigation of issues found during those activities- Integration of Access Equipment into the customers' networksKey Differentiators:- Very dynamic and interesting environment involving in new technologies- Facing Customers in the region to drive into the best practices in our equipment- Working in the complete LAT region- Very strong team/network with strong support in the complete region- Continuous training scheme involving the most desirable certifications and training in the new Access technologies- Growing in the organization, provide bonus and awards based on the individual results**Key Qualifications for the role**:1) Bachelor degree or higher in Telecommunication Technologies2) Knowledge and desirable experience of FN Equipment as:- ISAM FD-COPPER (VoIP, VDSL, ADSL, etc.)- Convergent Platform- GPON 7360FX- ONTs- AMS3) Understand different protocols as:- IP- TCP- HTTP(S)- SIP & RTP- MEGACO- WIFI4) Understanding of technologies as:- GPON- EPON- NGPON2- VoIP- G.FAST- ADSL2/VDSL2- Vectoring- VPlus5) Good manage of languages:- English- Spanish- Good writing, reading, speaking and understanding abilities for both languages**Additional Qualifications**:1) Teamwork, leadership, proactive2) Learning by yourself3) Interest in Lab activities4) Service Spirit to end customers5) Travel Willingness to all countries in LAT regionNokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.



  • Tlahuac, México NOKIA A tiempo completo

    **Come create the technology that helps the world act together** Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves...


  • Tlahuac, México NOKIA A tiempo completo

    **Mexico** **(Hybrid)** *****Family Description**Customer Services (CS) covers customer service in different areas such as technical support, account support, operations, maintenance, network design / deployment / integration / transformation, and education. Generates revenue and the increase of customer satisfaction through planning, designing, deploying,...


  • Tlahuac, México Avanciers A tiempo completo

    Avanciers is a hiring Microsoft Dynamics Product Support Engineer in Mexico City, Mexico. one of our Fortune 500 clients. This is a Full time with the client. Benefits will be covered by the client. Microsoft Dynamics Product Support Engineer Mexico City, Mexico fulltime **Key Responsibilities**: - Ability to take Technical/Functional leadership in one...

  • Support Engineer

    hace 1 semana


    Tlahuac, México Salesforce A tiempo completo

    Job Category Customer Success Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your...

  • Support Engineer

    hace 6 días


    Tlahuac, México Salesforce A tiempo completo

    Job CategoryCustomer SuccessJob Details**About Salesforce**We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your...


  • Tlahuac, México TE Connectivity A tiempo completo

    **What your background should look like**:RESPONSIBILITIES- Lead and guide our Internal teams to develop customer intimacy by representing voice of customer for key customers inside TE Connectivity Americas Automotive to deliver extraordinary customer experience- Champion our manufacturing and quality teams in understanding the customer requirements and...

  • Controls Engineer

    hace 3 semanas


    Tlahuac, México ABB A tiempo completo

    **Controls Engineer - PLC Programmer**:**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together,...


  • Tlahuac, México Avanciers A tiempo completo

    Avanciers is a hiring Microsoft Dynamics Product Support Engineer in Mexico City, Mexico. one of our Fortune 500 clients. This is a Full time with the client. Benefits will be covered by the client.Microsoft Dynamics Product Support EngineerMexico City, Mexicofulltime**Key Responsibilities**:- Ability to take Technical/Functional leadership in one specific...


  • Tlahuac, México CGS Consultores A tiempo completo

    **IMPORTANTE EMPRESA DISEÑO DE EQUIPOS INDUSTRIALES** **SOLICITA** **CUSTOMER SERVICES ENGINEER / INGLES AVANZADO** **Requisitos**: Escolaridad: Licenciatura o Ingenieria - **Experiência: 2 o 4 años en el área comercial y admisnistracion de ventas,dando seguimiento a los prospectos y cuentas top,**: - **Idioma : Ingles / avanzado**: - **Imporante y...


  • Tlahuac, México Aveva A tiempo completo

    AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals and minerals - safely, efficiently and more sustainably.We’re the first software business in the world to have our sustainability targets validated by the SBTi, and...