Training and QA Coordinator
hace 4 semanas
Qualifications:- Minimum 2 years Call Center Experience. Experience as a call center/QA trainer is preferred- Must be proficient with Microsoft Office products (Word, PowerPoint, and Excel)- Strong experience in technical equipment set-up (phones, laptops, projection equipment)- Demonstrated understanding and implementation of quality assurance regulations, standards and guidelines- Clear, articulate, and effective communication skills (both written and verbal), with the ability to explain complex issues- Ability to work well with individuals at all levels of the organization, participants, and key stakeholders, both inside and outside of TSIEssential Duties and Responsibilities:- Coordinate and monitor training schedules for call center representatives- Communicate all the training programs on a timely basis- Help facilitate, a train the trainer program for client and TSI- Provide feedback to Site Director, Project Managers, team leads and representatives- Participate in the design of call monitoring formats and quality standards- Coordinate and facilitate call calibration sessions for call center staff- Coordinate and monitor quality improvement projects- Track employee success and progress- Communicate training needs and conduct training / professional development of call center staff- Reinforce and ensure call center staff receive timely updates about changes to TSI Policy and operational procedures- Work collaboratively with peers, call center leadership and corporate headquarters.Tipo de puesto: Tiempo completoSalario: $30,000.00 al mesBeneficios:- Aumentos salariales- Bebidas gratis- Estacionamiento gratuito- Programa de referidosHorario:- Turno de 10 horasPago complementario:- Bono anualExperiência:- Call Center Trainer: 2 años (Deseable)Idioma:- +90% Ingles (Obligatorio)
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Training Coordinator
hace 1 semana
Tijuana, México North American Production Sharing A tiempo completoLead player in pool and spa industry is looking for **Training Coordinator**: **Responsabilities** - Establishes and executes the annual training plan for the site. - Coordinates the employees training plan thru the production trainers. - Documents and tracks employee performance. - Maintains training schedules and registration of all employees trained. -...
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Training Coordinator
hace 1 semana
Tijuana, México North American Production Sharing A tiempo completo**Lead player in pool and spa industry is looking for Training Coordinator**: **Responsabilities**: - Establishes and executes the annual training plan for the site. - Coordinates the employees training plan thru the production trainers. - Documents and tracks employee performance. - Maintains training schedules and registration of all employees trained. -...
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Training Coordinator
hace 1 semana
Tijuana, México Emprego MX A tiempo completoDescripción y detalle de las actividades Lead player in pool and spa industry is looking for Training Coordinator: -Establishes and executes the annual training plan for the site. -Coordinates the employees training plan thru the production trainers. -Documents and tracks employee performance. -Maintains training schedules and registration of all employees...
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Training and Development Coordinator
hace 3 semanas
Tijuana, México Grupo Prodensa A tiempo completo**Training and Development Coordinator****Experiência**:- Desarrollo Organizacional- Coordinación de la comunicación interna empresarial.- Formación de instructores.- Comunicación Organizacional- Uso de software y tecnología (eLearning & Design)- reportes para STPs (Capacitación y NOM-035)- Manejo de Redes Sociales- Gestión de Grupos de WhatsApp y...
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Training and Development Coordinator
hace 1 día
Tijuana, B.C., México Inventus Power México A tiempo completoy detalle de las actividadesPosition ObjectiveCoordinate the design, implementation, execution, and evaluation of employee training and development programs, ensuring legal and regulatory compliance while strengthening organizational culture.Key ResponsibilitiesIdentify training, orientation, and development needs across all areas of the organization.Design,...
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Logistics and Import-Export Coordinator
hace 7 días
Tijuana, México RK Creative and Production A tiempo completoDescripción y detalle de las actividades We are looking for an experienced Logistics / Import/Export Coordinator to manage daily shipments coordination from USA to Mexico (Tijuana) Import / Export as well as coordinating all shipments within the United States, you will be the one to ensure complete orders are shipped and delivered in a timely manner. A...
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Logistics and Import-Export Coordinator
hace 7 días
Tijuana, México RK Creative and Production A tiempo completoDescripción y detalle de las actividades We are looking for an experienced Logistics / Import/Export Coordinator to manage daily shipments coordination from USA to Mexico (Tijuana) Import / Export as well as coordinating all shipments within the United States, you will be the one to ensure complete orders are shipped and delivered in a timely manner. A...
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QA Coordinator
hace 1 semana
Tijuana, México Emprego MX A tiempo completoDescripción y detalle de las actividades - Coordinación de recursos en las áreas de ingeniería de calidad para garantizar que nuestros sistemas operativos cumplan con los lineamientos de las certificaciones requeridas por nuestros clientes. - Establecer objetivos individuales para todos y cada uno de los miembros de su organización, alineados con los...
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QA Automation
hace 2 semanas
Tijuana, México Sequoia Connect A tiempo completo**Vacante para la empresa Sequoia Connect en Tijuana, Baja California**:Our Client is a leading Modernization and digital engineering Company. Our Client provides modernization services using its proprietary Platformation approach. It specializes in cloud and data modernization, Microsoft Dynamics Modernization, Digital contact center setup and management,...
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Quality and Training Supervisor
hace 1 semana
Tijuana, México Seguros Confie A tiempo completo**Job Information**: Department Name - Training & Development Job Type - Full time Service Now Ticket - INC1228068 Industry - Communications Modality - On Site Work Experience - 1-3 years Assigned Recruiter Contact Date Opened - 04/21/2025 City - Tijuana State/Province - Baja California Country - Mexico Zip/Postal Code - 22010 The Quality And...
