Quality and Training Supervisor

hace 2 días

Tijuana, México Seguros Confie A tiempo completo

**Job Information**:
Department Name
- Training & Development

Job Type
- Full time

Service Now Ticket
- INC1228068

Industry
- Communications

Modality
- On Site

Work Experience
- 1-3 years

Assigned Recruiter Contact

Date Opened
- 04/21/2025

City
- Tijuana

State/Province
- Baja California

Country
- Mexico

Zip/Postal Code
- 22010

The Quality And Training Supervisor is responsible for overseeing and developing the organization's training team, ensuring that trainers are well-equipped to deliver effective, high-quality programs. This role focuses on maintaining training standards and efficiency, fostering a supportive environment to retain both trainers and trainees, and driving employee development initiatives that align with organizational goals.

**Job Responsibilities and Functions**
- Collaborate with managers and department heads to identify key areas for employee development.
- Assist in developing instructional materials, including guides, presentations, and multimedia content.
- Coordinate with trainers on program execution to ensure alignment with organizational standards.
- Assess training program effectiveness using tests, surveys, and feedback.
- Revise and improve training content based on data insights and feedback.
- Maintain detailed records of training attendance, completion, and participant performance.
- Oversee resource allocation to ensure efficient training delivery.
- Keep informed on training and development trends to continually improve training methods.
- Implement performance improvement plans for trainers as needed.
- Identify and retain employees at risk of leaving the organization, implementing targeted engagement strategies.

**Requirements**:

- Bachelor’s degree (preferred)
- Advanced proficiency in English
- Computer skills: Proficiency in Microsoft Office (Word, Excel, PowerPoint); LMS
- knowledge is a plus
- Minimum of 2 years of experience in a call center environment
- Minimum of 2 years of experience in teaching or training roles
- Service-oriented, organized, and problem-solving mindset

**Benefits**:

- Competitive weekly salary
- Excellent location (Zona Río, Tijuana)
- Legal benefits
- Christmas bonus
- Savings fund
- Profit sharing (PTU)
- Vacation days
- Vacation premium
- Extra paid days off
- Private medical insurance and preventative care
- Friendly work environment
- Financing and discounts at local restaurants and coffee shops
- Growth opportunities

  • Quality and Training Supervisor

    hace 4 semanas

    Tijuana, México Seguros Confie A tiempo completo

    **Job Information**:Department Name- Training & DevelopmentJob Type- Full timeService Now Ticket- INC Industry- CommunicationsModality- On SiteWork Experience- 1-3 yearsAssigned Recruiter ContactDate Opened- 04/21/2025City- TijuanaState/Province- Baja CaliforniaCountry- MexicoZip/Postal Code- 22010The Quality And Training Supervisor is responsible for...

  • Quality Control Supervisor

    hace 3 semanas

    Tijuana, México Protective Industrial Products A tiempo completo

    **JOB SUMMARY**- As a Quality Control Supervisor here at PPI, you will play a crucial role in ensuring that our products meet the highest quality standards. You will lead a dedicated team of quality control professionals, providing guidance and support to maintain our commitment to exceptional quality.- In this role, you will impact the overall quality...

  • Training and QA Coordinator

    hace 3 semanas

    Tijuana, México Tri Source de Mexico A tiempo completo

    Qualifications:- Minimum 2 years Call Center Experience. Experience as a call center/QA trainer is preferred- Must be proficient with Microsoft Office products (Word, PowerPoint, and Excel)- Strong experience in technical equipment set-up (phones, laptops, projection equipment)- Demonstrated understanding and implementation of quality assurance regulations,...

  • Global Quality

    hace 42 minutos

    Tijuana, México Medtronic A tiempo completo

    A leading healthcare technology company in Tijuana is seeking a Quality Systems Specialist - Training to oversee the development of quality programs and ensure compliance with internal and external standards. In this role, you will develop training standards and support both internal and external audits. Candidates should have a Bachelor’s degree and 2-4...

  • Quality Engineering Supervisor

    hace 2 semanas

    Tijuana, México Springs Window Fashions de Tijuana, S. de R.L. de C.V. A tiempo completo

    Descripción y detalle de las actividadesThe Quality Supervisor will be responsible for the continuous presence of Quality in the facility. The expectation will be to train, develop and support staff specifically to create/maintain documentation and control process. Ensure safety is integrated in the Quality plan.Job Summary- Evaluate the company's product...

  • Quality And Regulatory Affairs Lead

    hace 3 semanas

    Tijuana, México Amphenol Cmt - Critical Medical Technologies A tiempo completo

    Descripción y detalle de las actividades Develop and coordinate regulatory plans with full implementation of new and modified products. Surveillance of the compliance of the Quality Management System. Suggests and implements measures to improve QMS performance. Coordinate regulatory research to support regulatory submissions and regulatory advice....

  • Quality And Regulatory Affairs Lead

    hace 3 semanas

    Tijuana, México Amphenol Cmt - Critical Medical Technologies A tiempo completo

    Descripción y detalle de las actividades Develop and coordinate regulatory plans with full implementation of new and modified products. Surveillance of the compliance of the Quality Management System. Suggests and implements measures to improve QMS performance. Coordinate regulatory research to support regulatory submissions and regulatory advice....

  • Quality And Regulatory Affairs Lead

    hace 3 semanas

    Tijuana, México Amphenol Cmt - Critical Medical Technologies A tiempo completo

    Descripción y detalle de las actividades Develop and coordinate regulatory plans with full implementation of new and modified products. Surveillance of the compliance of the Quality Management System. Suggests and implements measures to improve QMS performance. Coordinate regulatory research to support regulatory submissions and regulatory advice....

  • Quality Control Supervisor

    hace 1 semana

    Tijuana, México TALENTO HUMANO A tiempo completo

    **:- I M P O R T A N T: Advanced English (written & spoken).**- **Travel**: Valid visa to travel to the **USA** & able to visit customers.**Education**: Bachelor’s degree (4-year) required*Formal **Quality** training/certifications a plus (e.g., ISO 9001 auditor, Six Sigma, SPC).- **5+ years** as a **Coordinator jr/Supervisor** leading people.-...

  • Quality Supervisor

    hace 2 semanas

    Tijuana, México Haemonetics A tiempo completo

    A leading healthcare company in Tijuana is looking for an Incoming Supervisor to coordinate quality inspectors and manage the quarantine area of production. This role involves overseeing inspections, ensuring compliance with regulations, and training staff on procedures. The ideal candidate should have a background in engineering or life science, with at...