Bilingual Customer Care Specialist
hace 1 semana
At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future.As a Bilingual Call Center Customer Specialist at Nielsen, you'll play a vital role in shaping the future of media measurement. You'll be the face of Nielsen, interacting with and supporting our valued panel families.This role will require a combination of in office and remote work. The majority of the time, you will be required to work in Office.**Responsibilities**:- Cultivate and maintain strong relationships with Nielsen panel families.- Conduct engaging phone interviews to verify eligibility and ensure seamless onboarding.- Guide households on proper equipment installation and maintenance, troubleshooting technical issues remotely.- Collect accurate device information and ensure data collection integrity.- Exceed performance goals related to sample quality and customer satisfaction.**What You'll Bring**:- Fluency in both English and Spanish (written and verbal) is a must.- Excellent communication, negotiation, and customer service skills.- Prior sales experience is a significant plus.- Strong proficiency in computer skills (iOS, Windows, Google Applications), software systems, and basic networking concepts (WiFi).- Exceptional organizational and time management abilities with a proven ability to prioritize tasks.- High school diploma or equivalent work experience.**What We Offer**:- Competitive Base Salary- Above-the-law Benefits featuring medical insurance, life insurance, food vouchers, 30 days of Christmas bonus, among others.- Flexible Schedules (In-Office): We offer a variety of shift options to accommodate diverse needs, while working from our modern office. Exact shift details will be discussed during the interview process.
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Bilingual Customer Service Specialist
hace 1 semana
La Aurora, México Nielsen A tiempo completoAt Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep...
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Bilingual Customer Service Representative Home
hace 2 semanas
Mineral de la Reforma, México CS Enterprises at ConnectNet A tiempo completo**Vacante para la empresa CS Enterprises at ConnectNet en Mineral De La Reforma, Hidalgo**:**Bilingual Customer Service Agent (Home Office) No Prior Experience Required**Job Summary: As a Bilingual Customer Service Agent, you will be the vital link between the company and Spanish and English-speaking customers, providing effective solutions and an...
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Customer Care Representative
hace 3 días
La Castellana, México Kysor Warren Epta A tiempo completoAs a key member of the team, you will play a vital contributing to handle a variety of incoming customer calls and fulfills customer needs to ensure customer satisfaction.**Your jou**r**ney**Attention to detail, teamwork, results orientation.Additionally, you have the following:- High school diploma (Bachelor’s degree is preferred)- **2- 3 years related...
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Customer Care Representative
hace 4 días
La Castellana, México Kysor Warren Epta A tiempo completoAs a key member of the team, you will play a vital contributing to handle a variety of incoming customer calls and fulfills customer needs to ensure customer satisfaction. **Your jou**r**ney** Attention to detail, teamwork, results orientation. Additionally, you have the following: - High school diploma (Bachelor’s degree is preferred) - **2- 3 years...
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Bilingual Customer Service Representative
hace 4 semanas
Jardines de la Concepción, México EDS Service Solutions A tiempo completoJob Duties:- Contact and schedules applicant interviews with the site Staffing Specialist- Completes screening and recruiting efforts for sites, as assigned- Creates updates and maintains documents/logs and reports using ATS and Excel- Assisting in the coordination of other recruiting activities and events as neededMinimum Education and Experience:- High...
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Bilingual Assistant
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La Paz, México Dealership Performance 360 S. de R.L de C.V A tiempo completoDealership Performance 360 is hiring a Bilingual Assistant on site in La Paz, BCS **Activities** - Take notes in meetings - Make reports - Schedule management - Make presentations - Customer follow-up - Support in administrative tasks and other teams / managers **Requirements**: - English C1 - Experience in the position at least 1 year - Multitask -...
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Customer Support Specialist It
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Jurica la Solana, México GIVERS TALENTO HUMANO A tiempo completo**Customer Support Specialist IT****LA POSICION ES RESPONSABLE DE**:Brindar soporte técnico especializado en software empresarial, diagnosticando y resolviendo incidencias de forma eficiente. Será responsable de gestionar y dar seguimiento a solicitudes a través del sistema de tickets, comunicar información técnica de forma clara y comprensible para...
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Customer Support Specialist It
hace 18 horas
Jurica la Solana, México GIVERS TALENTO HUMANO A tiempo completo**Customer Support Specialist IT** **LA POSICION ES RESPONSABLE DE**: Brindar soporte técnico especializado en software empresarial, diagnosticando y resolviendo incidencias de forma eficiente. Será responsable de gestionar y dar seguimiento a solicitudes a través del sistema de tickets, comunicar información técnica de forma clara y comprensible para...
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Strategic Supply Chain Planner
hace 4 días
La Tijera, México AUMOVIO A tiempo completoA leading technology and electronics company located in Mexico seeks a Customer and Production Planning Specialist to ensure timely supply of finished products and maintain direct communication with customers. The ideal candidate will have a Bachelor's degree, advanced Excel skills, and 3 years of experience in customer service and planning. This full-time...
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Strategic Supply Chain Planner
hace 4 días
La Tijera, México AUMOVIO A tiempo completoA leading technology and electronics company located in Mexico seeks a Customer and Production Planning Specialist to ensure timely supply of finished products and maintain direct communication with customers. The ideal candidate will have a Bachelor's degree, advanced Excel skills, and 3 years of experience in customer service and planning. This full-time...
