Associate, Customer Experience
hace 5 días
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.- Since 2020, Lyft Mexico has been building its team and in May 2022, we opened an office in the heart of Mexico City. We have grown to more than 200 team members across key business areas in the country, and we are looking to continue growing by providing team members with the best work experience.**Responsibilities**:- Create a personalized, positive and effortless experience for the Lyft community- Troubleshoot user problems with the Lyft app- Document all support contacts in a CRM system- Make recommendations based on feature requests and bugs reported by users- Be a community advocate for Lyft**Experience**:- 1+ years experience in customer service, required.- 1+ years experience in call center a plus, but not mandatory- Computer proficiency required- Friendly and enthusiastic, social personality- Dependable and punctual with time management skills- Strong writing skills and impeccable attention to detail- Demonstrates empathy and the ability to take initiative on doing the right thing for the customer- Advanced problem-solving skills with the ability to think creatively to resolve difficult situations- Keen ability to work independently and in a team- Willingness to work a range of hours, weekends and holidaysPlease submit your resume in English.
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Customer Experience Associate
hace 1 semana
Ciudad de México, Ciudad de México Royal Holiday A tiempo completoRoyal Holiday is a worldwide leader in the international travel industry, with over 40 years of experience and more than 80,000 members around the world. We also own and operate the Park Rpyal Hotels and Resorts chain, with 14 locations in Mexico and 4 international locations (Miami, Orlando, Buenos Aires and Puerto Rico). Our business is BOOMING and we are...
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Customer Service Associate
hace 2 semanas
Ciudad de México Safeguard Global A tiempo completoOur client is seeking an experienced Senior Customer Service Associate to support customer operations and serve as a key liaison between customers and internal Applications Engineering teams. This role is critical to ensuring high-quality service delivery, efficient case management, and consistent customer satisfaction. Position Summary The Senior Customer...
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Customer Experience Associate
hace 4 semanas
Ciudad de México Lyft A tiempo completoAt Lyft, our mission is to improve people's lives with the world's best transportation. To do this, we start with our own community by creating an open, inclusive, and diverse organization.Since 2020, Lyft Mexico has been building its team and in May 2022, we opened an office in the heart of Mexico City. We have grown to more than 200 team members across key...
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Principal Associate
hace 1 semana
Ciudad de México Capital One A tiempo completoWeWork Reforma Latino (97001), Mexico, Ciudad de Mexico, Ciudad de MexicoPrincipal Associate - Associate ExperiencePRINCIPAL ASSOCIATE - ASSOCIATE EXPERIENCE & CI & DIB Ops**ROLE PURPOSE & SCOPE**The Principal Associate will serve as the hands-on execution expert, focusing on the direct delivery of events, experiences, and operational activities. This role...
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Principal Associate
hace 1 semana
Ciudad de México Capital One A tiempo completoWeWork Reforma Latino (97001), Mexico, Ciudad de Mexico, Ciudad de Mexico Principal Associate - Associate Experience PRINCIPAL ASSOCIATE - ASSOCIATE EXPERIENCE & CI & DIB Ops **ROLE PURPOSE & SCOPE** The Principal Associate will serve as the hands-on execution expert, focusing on the direct delivery of events, experiences, and operational activities....
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Customer Strategy Associate
hace 1 día
Ciudad de México, Ciudad de México Tiendas 3B A tiempo completoThe role: Customer Strategy AssociateAs a Customer Strategy Associate, you will build Tiendas 3B's customer intelligence function from scratch and shape how the organization understands, measures, and acts on customer needs.You will turn data and insights into strategic recommendations that influence assortment, pricing, innovation, loyalty, and store...
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Customer Experience
hace 4 semanas
Ciudad de México Plerk A tiempo completoPlerk está en búsqueda de un/a Customer Experience en la Ciudad de México que estará encargado/a de:**Responsibilities**:- Demos del producto a clientes potenciales y acompañamiento al proceso de venta.- Onboarding de los nuevos clientes a la plataforma y producto.- Análisis de datos de usabilidad, métricas de uso del producto.- Identificación y...
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Customer Service Associate
hace 4 semanas
méxico Safeguard Global A tiempo completoOur client is seeking an experienced Senior Customer Service Associate to support customer operations and serve as a key liaison between customers and internal Applications Engineering teams. This role is critical to ensuring high-quality service delivery, efficient case management, and consistent customer satisfaction. Position Summary The Senior Customer...
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Sales Associate: Elevate Customer Experience
hace 6 días
Ciudad López Mateos, México AEO A tiempo completoA leading retail company in Atizapán de Zaragoza seeks a Sales Associate to enhance customer experiences and achieve sales goals. The role involves demonstrating customer service excellence, ensuring a clean store environment, and maintaining product knowledge. Ideal candidates will have previous retail experience and be available for flexible scheduling,...
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Sales Associate: Elevate Customer Experience
hace 4 días
Ciudad López Mateos, México AEO A tiempo completoA leading apparel retailer is seeking a Sales Associate in Atizapán de Zaragoza. In this role, you will generate sales by delivering exceptional customer service while maintaining a clean and organized store. Ideal candidates should have previous retail experience, strong communication skills, and the ability to work collaboratively in a fast-paced...
