Customer Experience
hace 6 días
Plerk está en búsqueda de un/a Customer Experience en la Ciudad de México que estará encargado/a de:**Responsibilities**:- Demos del producto a clientes potenciales y acompañamiento al proceso de venta.- Onboarding de los nuevos clientes a la plataforma y producto.- Análisis de datos de usabilidad, métricas de uso del producto.- Identificación y análisis de necesidades de clientes que puedan convertirse en nuevos desarrollos.**Perfil**:- Formación en ingeniería o afines.- Experiência mínima de 2 años como Customer Success, Customer Experience o afines.- Relacionamiento con clientes.- Análisis de información.- Habilidades de comunicación y relacionamiento.- Resolución de problemas.- CRM.- Excel.
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Customer Experience Specialist
hace 1 semana
Ciudad de México S&P Global A tiempo completo**Customer Experience Specialist**:- Mexico City, Mexico; Virtual, Mexico; Virtual, India- Product Management & Development Group- **Job Description**:**About The Role**:**Grade Level (for internal use)**:10**Customer Experience Specialist**The Customer Experience Specialist is a crucial new role within the global Customer Success team at S&P Global...
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Customer Experience
hace 3 días
Ciudad de México, Ciudad de México American Express A tiempo completoAt American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new...
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Customer Experience
hace 3 días
Ciudad de México, Ciudad de México American Express A tiempo completoAt American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new...
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Customer Experience Manager
hace 2 semanas
Ciudad de México, Ciudad de México MaryRuth's A tiempo completoFlThe Customer Experience Manager plays a critical role in leading and developing a high-performing team dedicated to delivering exceptional service to our customers and internal partners. This position oversees Customer Experience Team Leads, agents, and other individual contributors, ensuring alignment with company standards while driving continuous...
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Customer Success Specialist
hace 1 semana
Ciudad de México, Ciudad de México Customer Intelligence Inc. A tiempo completoABOUT USCustomer Intelligence Inc. is a professional consulting and marketing services company that offers innovative solutions to help our clients achieve sustainable growth. Although CI specializes in the financial sector, we also collaborate with clients across various segments, including payment brands, processing systems, and businesses throughout Latin...
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Customer Success Specialist
hace 7 días
Ciudad de México Customer Intelligence Inc. A tiempo completoABOUT US Customer Intelligence Inc. is a professional consulting and marketing services company that offers innovative solutions to help our clients achieve sustainable growth. Although CI specializes in the financial sector, we also collaborate with clients across various segments, including payment brands, processing systems, and businesses throughout...
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Customer Success Specialist
hace 7 días
Ciudad de México Customer Intelligence Inc. A tiempo completoABOUT US Customer Intelligence Inc. is a professional consulting and marketing services company that offers innovative solutions to help our clients achieve sustainable growth. Although CI specializes in the financial sector, we also collaborate with clients across various segments, including payment brands, processing systems, and businesses throughout...
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Customer Experience Manager, Senior
hace 6 días
Ciudad de México Infor A tiempo completoGeneral information- Country- Mexico- City- Mexico City- Department- Customer Relations- Job ID- 37177- Description & Requirements- The Customer Experience Manager (CEM), Senior will build, develop, and mature multi-level customer relationships to foster partnerships with all levels of the customer organization including executive and C-Level to ensure...
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Manager, Customer Experience
hace 3 semanas
Ciudad de México GLIDEWELL LABORATORIES A tiempo completoFacilitates and leads LATAM all centers through organizational initiatives and implementation.- Provides strategic leadership to LATAM call center management to ensure all Call Center groups meet quality standards and performance expectations of providing high quality customer service to the Company’s client/customer base.- Develops and sustains a team...
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Customer Experience
hace 2 semanas
Ciudad de México Talento Humano A tiempo completoImportante empresa líder en el mercado a nível nacional en el campo de medios de pago electrónicos, solicita:**Customer Experience****Requisitos**:- 3 años en puestos similares.- Licenciatura concluida- Inglés conversacional (se hará entrevista en este idioma)- Manejo de plataforma Medallia- Deseable que tenga conocimientos en Salesforce**Ofrecemos**-...