Director of Services Operations
hace 3 semanas
We seek a highly skilledDirector of Services Operations to join our dynamic team.
As aremote position based inMexico.
Responsibilities:
- Responsible for the success of the service operation, including customer satisfaction, service excellence, and operational efficiency.
- Establish and maintain strong relationships with clients, to understand their needs and expectations and ensure the delivery of high-quality services that meet or exceed expectations.
- Provide leadership, guidance, and mentorship to the professional services operations team to foster a culture of excellence and professional development.
- Develop and implement strategic plans and processes to optimize service delivery consistency and quality and enhance operational profitability.
- Manage resource allocation and capacity planning to ensure optimal utilization of resources.
- Develop and implement policies, procedures, and standards to ensure compliance with regulatory requirements and industry best practices.
- Collaborate with other functional teams towards overall business objectives.
We seek a highly skilledDirector of Services Operations to join our dynamic team.
As aremote position based inMexico.
Responsibilities:
- Responsible for the success of the service operation, including customer satisfaction, service excellence, and operational efficiency.
- Establish and maintain strong relationships with clients, to understand their needs and expectations and ensure the delivery of high-quality services that meet or exceed expectations.
- Provide leadership, guidance, and mentorship to the professional services operations team to foster a culture of excellence and professional development.
- Develop and implement strategic plans and processes to optimize service delivery consistency and quality and enhance operational profitability.
- Manage resource allocation and capacity planning to ensure optimal utilization of resources.
- Develop and implement policies, procedures, and standards to ensure compliance with regulatory requirements and industry best practices.
- Collaborate with other functional teams towards overall business objectives.
Qualifications:
- Bachelor's or postgraduate degree.
- Proven experience in a senior leadership role overseeing professional services operations in the Software Development and IT Services industry.
- Proven track record of driving process improvement and operational efficiency.
- Strong understanding of project management methodologies and best practices.
- Excellent leadership, communication, and interpersonal skills.
- Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
- Experience managing cross-functional teams and collaborating with stakeholders at all levels of the organization.
- Demonstrated ability to develop and implement strategic plans and initiatives to drive operational excellence.
- Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
- Knowledge of relevant regulatory requirements and industry standards.
About Definity First
Definity First specializes in IT Services, Cloud Business Applications & Microsoft Technologies, providing enterprise-grade solutions that translate into a successful business transformation.
We've received your resume. Click here to update it.
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) orPaste resume
#J-18808-Ljbffr-
Director of Operations
hace 1 mes
distrito federal, México Church's Texas Chicken A tiempo completoDirector of Operations - LATAM & Caribbean Managing Director at QuestGroup Search LLC Please send your resume in English only. We are in search of a multi-unit experienced Corporate Restaurant Director of Operations for our thriving markets in LATAM and the Caribbean Region. This Director will bring a strong track record of leading profitability and...
-
Operations Director of BTL
hace 4 semanas
distrito federal, México Leaper360 A tiempo completoWe are a Sales & Profit Accelerator & Customer Experience Improvement Company. We provide 4 main services to our customers: 1. Strategic Consulting Services 2. Communication Services 3. Digital Marketing Services as HubSpot Certified Inbound Marketing Agency 4. Events and BTL activations Services. We cherish knowledge and professional growth,...
-
Operations Director of BTL
hace 2 semanas
distrito federal, México Leaper360 A tiempo completoWe are a Sales & Profit Accelerator & Customer Experience Improvement Company. We provide 4 main services to our customers: 1. Strategic Consulting Services 2. Communication Services 3. Digital Marketing Services as HubSpot Certified Inbound Marketing Agency 4. Events and BTL activations Services. We cherish knowledge and professional growth,...
-
Director of Operations
hace 2 semanas
distrito federal, México Accorhotels A tiempo completoCompany Description Fairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of flexible meeting space. For over 50 years, Fairmont Dallas has been the setting for countless civic, social cultural, convention and corporate events, setting the stage for countless memories. ...
-
Director of Operations
hace 4 semanas
distrito federal, México Accor Hotels A tiempo completoCompany DescriptionFairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of flexible meeting space. For over 50 years, Fairmont Dallas has been the setting for countless civic, social cultural, convention and corporate events, setting the stage for countless memories. Job...
-
Director of Marketing Operations
hace 2 semanas
distrito federal, México Paper Street Media A tiempo completoWho we are - We are web-based video-on-demand networks with a focus on adult entertainment, based out of Downtown Miami. We are a group of creative souls with diverse backgrounds. If you are also a true believer of work hard & play hard, this is the place to be. At PSM, you will enjoy a fun & casual environment, team-building retreats, startup spirits, and...
-
Director of Marketing Operations
hace 2 meses
distrito federal, México Cobalto Talent A tiempo completoA web-based video-on-demand networks, based out US. We are a group of creative souls with diverse backgrounds. If you are also a true believer of work hard & play hard, this is the place to be. At PSM, you will enjoy a fun & casual environment, team-building retreats, startup spirits, and great benefits.We discover what excites the world and deliver it...
-
Director, Logistics Operations
hace 1 semana
distrito federal, México SHEIN A tiempo completoJob Title: Director, Logistics Operations Report to: Head of US&Mexico Logistics Job Location: Mexico City About SHEIN Founded in 2012, SHEIN is a leading global online retailer with operations in Guangzhou, Singapore and Los Angeles, along with other key markets. SHEIN reaches consumers across more than 150 countries and regions around the world. We...
-
Regional Operations Director
hace 4 semanas
distrito federal, México International School Partnership Careers A tiempo completoRegional Operations Director - Mexico, Caribbean & Central America Position at ISP Mexico and Central America Regional Operations Director Purpose of Role ISP is one of the fastest growing and largest school groups in the world, with over 80 schools present in more than 20 countries. We are looking for t alented and experienced operations...
-
Director/ Clinical Operations
hace 1 semana
distrito federal, México 520 Icr Mexico - Mex A tiempo completoDirector, Clinical Operations page is loaded Director, Clinical Operations Apply locations Mexico, Mexico City Brazil, Sao Paulo time type Full time posted on Posted 17 Days Ago job requisition id JR114643 ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research...
-
Director/ IT Operations
hace 2 semanas
distrito federal, México Icon A tiempo completoDirector of Digital Operations -(Mexico City) ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations. With our patients at the centre of all...
-
Director, Clinical Operations
hace 2 semanas
distrito federal, México 520 ICR Mexico - MEX A tiempo completoDirector, Clinical Operations page is loaded Director, Clinical Operations Apply locations Mexico, Mexico City Brazil, Sao Paulo time type Full time posted on Posted 17 Days Ago job requisition id JR114643 ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine,...
-
Director, IT Operations
hace 2 semanas
distrito federal, México ICON A tiempo completoDirector of Digital Operations -(Mexico City) ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations. With our patients at the centre of all...
-
Director, US Payroll Operations
hace 4 semanas
distrito federal, México Warner Bros. Discovery A tiempo completoWelcome to Warner Bros. Discovery… the stuff dreams are made of. Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters...
-
Director, US Payroll Operations
hace 3 semanas
distrito federal, México 332 Discovery Networks Mexico S. de R.L. de C.V. A tiempo completoWho We Are When we say, the stuff dreams are made of, we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the bringing our characters to life, the bringing them to your living rooms and the creating what’s next From...
-
Director, US Payroll Operations
hace 2 semanas
distrito federal, México 332 Discovery Networks Mexico S. de R.L. de C.V. A tiempo completoWho We Are When we say, the stuff dreams are made of, we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the bringing our characters to life, the bringing them to your living rooms and the creating what’s next From...
-
distrito federal, México PER, Private Equity Recruitment A tiempo completoAbout our client We are currently working with a residential platform backed by an international private equity fund that seeks a Director of Operations for its Mexican portfolio. You will join a recognized team of qualified professionals and lead a solid team of professionals across multiple properties with unique locations and extraordinary services. The...
-
distrito federal, México PER, Private Equity Recruitment A tiempo completoAbout our client We are currently working with a residential platform backed by an international private equity fund that seeks a Director of Operations for its Mexican portfolio. You will join a recognized team of qualified professionals and lead a solid team of professionals across multiple properties with unique locations and extraordinary services. The...
-
Director, US Payroll Operations
hace 4 semanas
distrito federal, México Warner Media, LLC. A tiempo completoEvery great story has a new beginning, and yours starts here. Welcome to Warner Bros. Discovery… the stuff dreams are made of. Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content...
-
Director, US Payroll Operations
hace 2 semanas
distrito federal, México Warner Media, LLC. A tiempo completoEvery great story has a new beginning, and yours starts here. Welcome to Warner Bros. Discovery… the stuff dreams are made of. Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content...
