Workplace Operations Specialist

**Who we are**Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term.**About the role**:The Samsara Workplace team is dedicated to delivering world-class service to our employees. We provide them with the tools and resources they need to do the best work they can possibly do. As a Workplace Coordinator, your role is at the forefront of delivering unparalleled Workplace Experience as a Samsara culture ambassador, community advocate, and service leader.**This role is based in our Mexico City office 5 days a week. Relocation assistance will not be provided for this role.**- **You want to impact the industries that run our world**: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.- **You are the architect of your own career**: If you put in the work, this role won't be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.- **You're energized by our opportunity**: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.- **You want to be with the best**:At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best.**In this role, you will**:- Provide workplace experience services to all employees, contractors and vendors in our Mexico City office to increase wellbeing, productivity and satisfaction.- Lead Meeting Room Management, AV triage with biztech colleagues, meeting support, supply and equipment management.- Monitor and complete requests through ticketing systems and slack channels to ensure employee requests are being attended to in a timely and efficient manner.- Work cross functionally alongside our other support functions such as SS&R, People Operations, Legal, Biztech, and Communications to support all teams located in the office.- Provide a first-class experience to all and support the need of creating a great place to work.- Support planning and execution of in-office events, inclusive of Employee Resource Groups events, national holidays, global events, executive, investor and vendor visits.- Maintain all location SOPs, databases, and communication details.- Follow security and emergency procedures as defined by the Global team. Respond to emergency situations in a calm, efficient manner. Summon appropriate assistance and make appropriate notifications in accordance with operating procedures.- Act as an alternative support for the front of house in the event of necessary staffing support.- Champion, role model, and embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.**Minimum requirements for the role**:- 2+ years of experience in an administrative or office role- Ability to work in our Mexico City office Monday through Friday- High school diploma or equivalent- Great people skills with a passion for delivering excellence in customer service- Proficient in Google Suite (Docs, Sheets, etc)- Ability to be resourceful and proactive in dealing with issues that may arise- Experience working in a fast-growing startup environment, hotel management or similar- Specific Workplace, Safety or Facilities Management experience- Ability to multitask, prioritize, and work under pressure in a fast-paced environment- Slack/Zendesk ticketing experienceLI-OnsiteAt Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual o