Technical Account Manager

hace 3 semanas

Monterrey, México Alarm.com A tiempo completo

**POSITION OVERVIEW**This position will be responsible for new sales growth, day-to-day client account management, and training for customers in the north of Mexico, especially in Guadalajara and Monterrey.**RESPONSIBILITIES**The Technical Account Manager primary job responsibilities will include:- In cooperation with the Sales Leadership, develop a prospecting and new commercial dealer acquisition strategy. Identify and target prospect dealers across different channels with a large subscriber base, interested in smart home/business interactive solutions.- Providing valuable ongoing product support and training to partners via webinar and on-site.- Lifecycle Account management; identifying potential new partners in the region, engaging and launching new accounts, and providing ongoing local support for mutual business growth.- Lead and execute the onboarding process for new partners. This includes commercial and technical training as well as initial setup.**REQUIREMENTS**- BA or BS, Engineering, Math, Sciences or Business preferred- The ability to communicate in English with vendors and internal teams, both in writing and verbally, in a clear, professional manner- A self-starter who can operate independently.- Proficiency and up-to-date knowledge of consumer, cloud, and IoT technology- Excellent problem-solving skills- The ability and commitment to meet deadlines, even during high volume periods- Flexible and positive attitude that fosters team spirit- Availability to travel up to 30% within Mexico- Experience with at least one of the following is required: Electronic security, access control, home automation, or video over IP- 3-5 years of experience in outside sales (consultative and Business 2 Business sales)- Drives results: proven history of increasing revenue, closing new accounts, and successfully growing accounts. Ability to sell concepts and value-added services a plus**WHY WORK FOR ALARM.COM?**- **Collaborate with outstanding people**: We hire only the best. Our quality standards are high and our employees enjoy working alongside other high achievers.**COMPANY INFO

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