Senior IT Systems Engineer, Collaboration

At Webflow, our mission is to bring development superpowers to everyone. Webflow is the leading visual development platform for building powerful websites without writing code. By combining modern web development technologies into one platform, Webflow enables people to build websites visually, saving engineering time, while clean code seamlessly generates in the background. From independent designers and creative agencies to Fortune 500 companies, millions worldwide use Webflow to be more nimble, creative, and collaborative. It's the web, made better.We're looking for a Senior IT Systems Engineer, Collaboration to help deliver the best technology experience for everyone at Webflow. As a key member of the IT team, this role will be instrumental in preparing our company for the next phase of growth and scale. You'll focus on honing how Webflowers work together in Jira and Confluence, implementing thoughtful best practices that balance ease of use with a security-first mindset.In addition to owning the Atlassian experience, this role will contribute to bridging gaps in our collaboration platforms, ensuring that Webflowers are extracting the most value from the tools they have to work with. This role requires a strategic approach to system administration, automation and integration, and will have great influence on the people, processes, and technologies at Webflow.**About the role**:- Location: Remote-first (Mexico only)- Full-time- Permanent- Mexico (All figures cited below in MXN and pertain to workers in Mexico)- 686,100 - 843,800 - 1,001,500 MXN- Reporting to the Senior Manager, ITXAs a Senior IT Systems Engineer, Collaboration, you'll- Own Webflow's Atlassian Experience, working to refine how we use Jira and Confluence- Administer collaboration tools such as Okta, Google Workspace, Zoom, and Slack- Help define Webflow's "Operating System" by shaping how work gets done, ensuring our core technologies support productivity and collaboration- Identify gaps and shortcomings in our processes and procedures, and partner across functions to deliver and drive adoption of smart and scalable solutions- Create, develop, and maintain technical documentation with a high degree of operational rigor- Help deliver a secure and exceptional technology experienceIn addition to the responsibilities outlined above, at Webflow we will support you in identifying where your interests and development opportunities lie and we'll help you incorporate them into your role.**About you**:**Requirements**:- Strong self-starter, with experience working in a remote-first, asynchronous environmentYou'll thrive as a/an Senior IT Systems Engineer, Collaboration if you:- Enjoy building and refining tools that help teammates do their best work- Are curious about how things work and fit together, and aren't afraid to ask questions- Are more than comfortable with administering Atlassian's tools, and perhaps even consider yourself an expert- Understand that with autonomy comes great responsibility, and know how to wield it wisely to deliver impactful results**Our Core Behaviors**:- **Obsess over customer experience.** We deeply understand _what_ we're building and _who_ we're building for and serving. We define the leading edge of what's possible in our industry and deliver the future for our customers- **Move with heartfelt urgency.** We have a healthy relationship with impatience, channeling it thoughtfully to show up better and faster for our customers and for each other. Time is the most limited thing we have, and we make the most of every moment- **Say the hard thing with care.** Our best work often comes from intelligent debate, critique, and even difficult conversations. We speak our minds and don't sugarcoat things — and we do so with respect, maturity, and care- **Make your mark.** We seek out new and unique ways to create meaningful impact, and we champion the same from our colleagues. We work as a _team_ to get the job done, and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates**Benefits & wellness**:- Equity ownership (RSUs) in a growing, privately-owned company- 100% employer-paid healthcare, vision, and dental insurance coverage for employees and dependents (full-time employees working 30+ hours per week), as well as Health Savings Account/Health Reimbursement Account, dependent care Flexible Spending Account (US only), dependent on insurance plan selection where applicable in the respective country of employment; Employees may also have voluntary insurance options, such as life, disability, hospital protection, accident, and critical illness where applicable in the respective country of employment- 12 weeks of paid parental leave for both birthing and non-birthing caregivers, as well as an additional 6-8 weeks of pregnancy disability for birthing parents to be used before child bonding leave (where local requirements are mo