Sr Customer Service Associate

hace 2 semanas


México Resideo A tiempo completo

You will communicate with other departments such as sales, logistics, category managers, etc., to resolve customer issues and order discrepancies. You will help ADI Global be the customer's top choice by delivering excellent customer care. Build up your business acumen while learning to address customer needs. Be part of the team that is solving complex problems for the customer.**JOB DUTIES**:- Provide excellent customer service.- Help customers with any problems on ADI Global website.- Assist with closing open orders by resolving any discrepancies.- Administrative support.**YOU MUST HAVE**:- High School Diploma, or equivalent.- Professional customer service experience.- Advanced English (written and spoken)- Willingness to work on different activities.**WE VALUE**:- Attention to detail- A commitment to discovering ways to improve service- An ability to work with limited direction- Self-Motivation.- Willingness to learn our processes.- Ability to be part of a team.- Excellent troubleshooting skills, able to diagnose and solve problems effectively.**WHAT'S IN FOR YOU**:- Resideo's benefits above the law and a great place to work.LI-CR1LI-OnsiteAt Resideo, we bring together diverse individuals to build the future of homes. Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.



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