HR Shared Services, Associate

hace 3 semanas


Ciudad de México Qualcomm A tiempo completo

**Company**: Qualcomm Intl Inc., Mexico Branch Office**Job Area**: Human Resources Group, Human Resources Group > HR Shared Services**General Summary**:As a member of Qualcomm’s HR Shared Services team, you will thrive in a dynamic contact center environment, dedicated to addressing and resolving HR inquiries from employees, managers, and fellow HR team members. In this role, you will provide essential support for global HR policies, programs, processes, and human capital tools.This is an office based position in Mexico City.Please provide your resume in English.**Minimum Qualifications**:- Bachelor's degree.ORAssociate's degree and 2+ years of Human Resources work experience.ORHigh School Diploma or equivalent and 4+ years of Human Resources work experience.**Preferred Qualifications**:- Bachelor's degree in Business Administration/Management, Human Resources, or related field.- 1+ year of HR Shared Services or Human Resources work experience.- Advanced communication skills in English**Principal Duties and Responsibilities**:- Documents accurate case notes for straightforward inquiries following each phone call, webportal chat, or online employee case submission; opens case management tickets for any unresolved issues and refers case to the appropriate expert for problem resolution.- Uses FAQs, scripts, and applies basic HR knowledge to assist employees at all levels; searches HR webportal and knowledge base system for relevant information to provide answers to employee questions.- Assists customers with any problems encountered while using HR self-service tools for employee transactions (e.g., data changes, onboarding, separations, benefits administration, performance management, compensation, job postings, etc.); displays candor, respect, and fairness.- Answers basic inquiries for industry leading Human Capital Management Tools such as Workday modules, ServiceNow, Bswift, Eightfold, etc.**Level of Responsibility**:- Works under supervision.- Decision-making affects direct area of work and/or work group.- Requires verbal and written communication skills to convey information. May require basic negotiation, influence, tact, etc.- Tasks require multiple steps which can be performed in various orders; some planning, problem-solving, and prioritization must occur to complete the tasks effectively.Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.If you would like more information about this role, please contact Qualcomm Careers.



  • Ciudad de México Qualcomm A tiempo completo

    **Company**: Qualcomm Intl Inc., Mexico Branch Office **Job Area**: Human Resources Group, Human Resources Group > HR Shared Services **General Summary**: As a member of Qualcomm’s HR Shared Services team, you will thrive in a dynamic contact center environment, dedicated to addressing and resolving HR inquiries from employees, managers, and fellow HR team...


  • Ciudad de México Ford de México A tiempo completo

    We are seeking a highly strategic and experienced Director, HR Shared Services to lead our dynamic team in Mexico. This pivotal role is responsible for overseeing all aspects of HR Shared Services operations, ensuring seamless delivery, global alignment, and an exceptional employee experience. You will drive innovation, optimize processes, and provide expert...


  • Ciudad de México Ford de México A tiempo completo

    We are seeking a highly strategic and experienced Director, HR Shared Services to lead our dynamic team in Mexico. This pivotal role is responsible for overseeing all aspects of HR Shared Services operations, ensuring seamless delivery, global alignment, and an exceptional employee experience. You will drive innovation, optimize processes, and provide expert...


  • Ciudad de México Infor A tiempo completo

    General information - Country Mexico - City Mexico City - Job ID 44731 - Department Human Resources - Experience Level ENTRY_LEVEL - Employment Status FULL_TIME - Workplace Type Hybrid - Description & Requirements We are looking for a highly motivated person, with an eye to detail, analytical skills, and a willingness to learn and contribute in HR...


  • Santiago de Querétaro, México Autoliv A tiempo completo

    HR Analyst, Shared ServicesAutoliv is the world's largest automotive safety supplier, with sales to all major car manufacturers in the world.More than 68,000 associates in 27 countries are passionate about our vision of Saving More Lives.Bring your authentic self- join to our family of heroes!The diversity you bring will help us to keeping people safe.If...


  • Ciudad de México, Ciudad de México Veralto A tiempo completo

    Imagine doing meaningful work that creates a daily impact on the world around you. At Veralto, our unifying purpose of Safeguarding the World's Most Vital Resources is more than words: it's a proven path towards positive change, improvement for our planet, and development for yourself.Whether we're ensuring the continued availability of clean drinking water,...


  • Ciudad de México Veralto A tiempo completo

    Imagine yourself - Doing meaningful work that makes an everyday impact on the world around you. - Growing your expertise and expanding your skillset with every project. - Owning your ambition and fueling your career growth. It’s all possible with a role at Videojet, a Veralto company. You have likely purchased or used a product touched by Videojet...


  • Ciudad de México Veralto A tiempo completo

    Imagine yourself- Doing meaningful work that makes an everyday impact on the world around you.- Growing your expertise and expanding your skillset with every project.- Owning your ambition and fueling your career growth.It’s all possible with a role at Videojet, a Veralto company. You have likely purchased or used a product touched by Videojet Technologies...


  • Ciudad de México, Ciudad de México Infor A tiempo completo

    General informationCountryMexicoCityMexico CityJob ID46859DepartmentHuman ResourcesExperience LevelMID_SENIOR_LEVELEmployment StatusFULL_TIMEWorkplace TypeHybridDescription & RequirementsWe are looking for a highly motivated person, with an eye to detail, analytical skills, and a willingness to learn and contribute in HR processes continuity, improvement and...


  • Santiago de Querétaro, México Autoliv Mexico A tiempo completo

    HR Analyst, Shared ServicesAutoliv is the world's largest automotive safety supplier, with sales to all major car manufacturers in the world.More than 68,000 associates in 27 countries are passionate about our vision of Saving More Lives.Bring your authentic self – join our family of heroes!The diversity you bring will help us keep people safe.If your...