Specialist, Service Operations

hace 3 semanas

Colonia Santa Fe, México Mondelēz International A tiempo completo

**Are You Ready to Make It Happen at Mondelēz International?****Join our Mission to Lead the Future of Snacking. Make It Matter.**You are a specialist in a process, workstream or area in Mondelēz International Digital Services, working to support impeccable service operations.**How you will contribute**You will use your in-depth process and service knowledge in your area of expertise to ensure that service level agreements and obligations are met. As a co-owner of the development of standard operating procedures, you will drive standardization and simplification of processes. In addition, you will provide input for training materials, ensure that standard operating procedures and data protection activities comply with Mondelēz International policies and the law, analyze and report on exceptions and offer recommendations for process improvements, and lead the sustainable continuous improvement process for the team.**What you will bring**A desire to drive your future and accelerate your career. You will bring experience and knowledge in:- Your specific process area- Working in a shared service organization- Being a good team player and influencing others- Process design and mapping, and business requirement gathering experienceNo Relocation support availableBusiness Unit SummaryMondelēz International is the world’s largest chocolate, biscuit and candy maker, and the second largest gum maker. Our North American and U.S. headquarters are in East Hanover, New Jersey, about 25 miles outside of New York City. We have Canadian offices in Toronto and Montreal. We have a strong North American manufacturing presence where we make our well-loved snacks like _Oreo_ cookies, _belVita_ breakfast biscuits, _Trident_ gum and _Cadbury_ chocolates. Our East Hanover location also houses our global research and development center for our consumer-favorite cookie and cracker brands.USA:Canada:Job TypeRegularService Operations (Delivery)Global Business Services

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