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This business line is focused on helping people from throughout the United States through the immigration process.**Responsibilities**:- Maintaining positive business relationships to ensure future sales- Contributes to team effort by accomplishing related results as needed.- Reach out to customer leads through cold calling- Expedite the resolution of customer problems and complaints to maximize satisfaction- Achieve agreed upon sales targets and outcomes within schedule- Keep abreast of best practices- Continuously improve through feedbackDay-to-Day Tasks- Greet and assist customers over the phone to determine their questions, needs, and reasons for their patronage.- Provide information about the firm services- Answer customer questions and inquiries using well-informed and specific responses to increase consumer trust and satisfaction.- Offer solutions to customer needs or wants to maintain customer satisfaction.- Use sales techniques to persuade customers to acquire services- Build secure, lasting relationships with customers by providing consistent and thoughtful customer service based on diverse backgrounds, values and interests.- Effectively deal with customer complaints to maintain customer satisfaction and identify**Salary**: From $15,000.00 per monthWork Location: In person
