Technical Support Engineer Intern
hace 6 días
We are continually looking for the best talent to join our amazing teams. _- This is a pipeline requisition for potential future openings. It does not indicate that a job opening currently exists at NI for this position. So, you might not hear from us right away. _Are you excited by helping engineers and scientists solve tomorrow’s grand challenges? Do you live for that “aha” moment when solving a complex technical problem? Are you at your best working in a collaborative environment where you can discuss ideas and consult with peers about troubleshooting steps? Do you want to build a career in the Support department? If so, join our team and help NI’s customers achieve long-term successTechnical Support Engineer Interns partner with customers to ensure their success through broad-based technical support of NI Products. Technical Support Interns respond to technical needs to help maintain or accelerate our customers' development schedule, building customer loyalty and gaining a reputation as trusted technical partners.**Key Responsibilities**- Resolve customers’ single incidents during installation, implementation, and/or maintenance of NI products.- Escalate technical issues while maintaining ownership of customer interaction.- Route out of scope technical issues to the appropriate support group.**Qualifications**Basic- Education - Pursuing an Engineering degree with preferred majors in Electrical, Electronic, Mechanical or Mechatronics (MUST be 1 year away from graduation).- Language - Intermediate or advanced English level, oral and written. (B2+ or above).- Availability - Able to work half time.Preferred- Customer Service - previous experience in customer service or technical support- Language - Intermediate or advanced Portuguese level, oral and written. (B2+ or above)- Problem Solver - Integrates information from disparate sources to identify underlying causes and find creative solutions. Sees beyond short-term issues to understand the bigger picture.- Technical - Familiar with electronic circuit design concepts and basic electronic instrumentation. Proficiency in programming languages. (LabVIEW experience is preferred)- Dynamic - Thrives in an environment where the work changes from day to day. You are fascinated by the multitude of ways that engineers and scientists solve tomorrow’s grand challenges.- Collaborative - Team oriented with the ability to effectively collaborate with peers.
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Technical Support Engineer Intern
hace 4 semanas
Ciudad Juarez, México National Instruments A tiempo completoAre you excited by helping engineers and scientists solve tomorrow’s grand challenges? Do you live for that “aha!” moment when solving a complex technical problem? Are you at your best working in a collaborative environment where you can discuss ideas and consult with peers about troubleshooting steps? Do you want to build a career in the Support...
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Technical Support Engineer Intern
hace 1 semana
Ciudad Juarez, México National Instruments A tiempo completoWe are continually looking for the best talent to join our amazing teams. _ - This is a pipeline requisition for potential future openings. It does not indicate that a job opening currently exists at NI for this position. So, you might not hear from us right away. _ Are you excited by helping engineers and scientists solve tomorrow’s grand challenges? Do...
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Technical Support Engineer
hace 2 semanas
Ciudad Juarez, México National Instruments A tiempo completo**Key Responsibilities**: - Resolves technical issues for customers across all account tiers - Resolves customers’ single incidents during installation, implementation, and/or maintenance of NI products and platforms. - Escalates complex technical issues internally to the appropriate support group while maintaining ownership of customer interaction. -...
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Technical Support Engineer
hace 4 semanas
Ciudad Juarez, México National Instruments A tiempo completo**Key Responsibilities**- Resolves technical issues for customers across all account tiers- Resolves customers’ single incidents during installation, implementation, and/or maintenance of NI products and platforms.- Escalates complex technical issues internally to the appropriate support group while maintaining ownership of customer interaction.- Reports...
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Technical Support Engineer
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Ciudad Juarez, México National Instruments A tiempo completo**Key Responsibilities**- Resolves technical issues for customers across all account tiers.- Resolves customers’ single incidents during installation, implementation, and/or maintenance of NI products and platforms.- Escalates complex technical issues internally to the appropriate support group while maintaining ownership of customer interaction.- Reports...
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Technical Support Engineer
hace 1 semana
Ciudad Juarez, México National Instruments A tiempo completo**Key Responsibilities** - Resolves technical issues for customers across all account tiers. - Resolves customers’ single incidents during installation, implementation, and/or maintenance of NI products and platforms. - Escalates complex technical issues internally to the appropriate support group while maintaining ownership of customer interaction. -...
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Ciudad Juarez, México National Instruments A tiempo completo**_This is a pipeline requisition for potential future openings. It does not indicate that a job opening currently exists at NI for this position. When a position becomes available that fits your background and experience, someone from our recruiting team will be in contact. _** **Key Responsibilities** - Resolves technical issues for customers across all...
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Ciudad Juarez, México National Instruments A tiempo completo**_This is a pipeline requisition for potential future openings. It does not indicate that a job opening currently exists at NI for this position. When a position becomes available that fits your background and experience, someone from our recruiting team will be in contact. _****Key Responsibilities**- Resolves technical issues for customers across all...
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Ciudad de México, Ciudad de México Utimaco SA DE CV A tiempo completoTechnical Support Engineer ABOUT UTIMACOUtimaco is a worldwide supplier of professional cyber-security solutions and is based in Aachen, Germany. Since 1983, Utimaco develops hardware security modules and compliance solutions for telecommunication provider regulations. Utimaco is a world-market leader in both segments. Customers and parters of Utimaco in all...
