Cash Client Service Officer
hace 3 semanas
The Cash & Trade Proc Intmd Analyst is an intermediate level role responsible for ensuring transactions are processed accurately and on time in coordination with the Transaction Services team. The overall objective is to research, conduct analyses, and resolve issues.**Responsibilities**:- Create customized transaction services reports based on data analysis- Monitor and research errors to ensure adherence to audit and control policies- Resolve transaction services issues and use technical expertise/ judgment to conduct complex analysis- Anticipate and respond to requests for transaction deliverables from internal and external clients and vendors- Develop and recommend strategic decisions based off in-depth comprehension of how the Cash & Trade operations team interacts with others business unites in accomplishing objectives- Assist with providing informal guidance or on-the-job-training to new team members as required**Qualifications**:- 2-5 years of experience in a related role within trade / cash operations management- Effective verbal and written skills- Effective communication and analytical skills- Effective relationship management skills- Expert level proficiency in Windows, MS Project, and MS Office Suite**Education**:- Bachelor’s/University degree or equivalent experienceThis job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.**Propósito de la posición. **Asesorar a los clientes corporativos para los servicios post venta: administración de usuarios y cuentas, realización de pagos, cuentas de cheques, bancas electrónicas e implementaciones**Contacto con áreas internas. **Se tiene mucho contacto con diferentes áreas internas para dar seguimiento a las solicitudes de los clientes corporativos: áreas operativas, sales, productos, negocio, entre otras.**Skills. **Actitud de servicio, facilidad de palabra, solución de problemas, excelente comunicación**Inglés**. Avanzado deseable para el contacto con clientes internacionales**Conocimientos**:Deseable conocimientos en productos bancarios.- **Job Family Group**:Operations - Transaction Services- **Job Family**:Cash Management- **Time Type**:Full time- Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**. View the **EEO Policy Statement**.
View the **Pay Transparency Posting
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Ciudad de México Citi A tiempo completoThe Cash Management Sales Officer is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the...
