Information Technology Helpdesk Analyst
hace 2 semanas
**Job Title: Information Technology Helpdesk Analyst -Customer Service Desk****Work Location**: REMOTE - Mexico RELIABLE INTERNET REQUIRED**Work Hours (From/To): Various shifts and positions available****Pay: $800.00 - $ USD Monthly includes all applicable and required benefits by law****Reports To (Title)**: Service Desk Manager**Supervision Received**:General Supervision- indicates that the incumbent develops procedures for performance of variety of duties; or performs complex duties within established policy guidelines**ESSENTIAL DUTY(S)**- Ability to provide technical support in English AND in Spanish.- Interface with end-users to provide problem resolution via the telephone andremote desktop support for hardware, software, and other items.- Provide accurate and complete descriptions of problems, inquiries and requestsin a problem management ticket.- Escalate problems and requests according to established procedures.- Research end-user problems to determine root cause.- Provide administrative tasks, such as password resets, permissionmanagement, account creations, remote software installations, etc.- Maintain accountability and ownership of issue/ request tickets.- Provide proactive end-user management notification of problems.- Provide closed looped contact with end-users to verify final solution anddetermine satisfaction level.- Participate in training required to develop and maintain skills necessary tosupport end-users.**NON ESSENTIAL DUTY(S)**- Maintain a high standard of business and ethical conduct with end-user, vendors and employees.- Perform related duties assigned by management.- Follow workplace operating and environmental, health and safety procedures and guidelines.**Minimum Education Requirements**:High School Diploma or GED Equivalent (REQUIRED)A+ Hardware and Software Certifications (DESIRED)N+ (Network, Plus) (DESIRED)MCP Microsoft Certified Professional) (DESIRED)Industry background: Experience in providing technical services to support end-users’ computer hardware & software needs. Demonstrated ability to work within a customer service environment.Interviews can be conducted via WhatsApp or a Team’s meeting invite can be sent out. Video conferencing is required.For Employment consideration, please provide an introduction cover letter along with salary requirements.Pay: $16,112.00 - $32,224.00 per monthAbility to commute/relocate:- ecatepec de morelos., Méx.: Reliably commute or planning to relocate before starting work (preferred)**Education**:- High school or equivalent (preferred)
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Sr Compensation Analyst
hace 2 semanas
Ecatepec de Morelos, México LIXIL Water Technology Americas A tiempo completoAbout Us Every person on the planet dreams of a better home. And at LIXIL, we’re committed to making better homes a reality for everyone, everywhere. We make it happen with pioneering water and housing technology solutions. Home to world leading brands like INAX, American Standard, GROHE, TOSTEM and many more, we touch the lives of more than a billion...
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Sr Compensation Analyst
hace 2 semanas
Ecatepec de Morelos, México LIXIL Water Technology Americas A tiempo completoAbout Us Every person on the planet dreams of a better home. And at LIXIL, we’re committed to making better homes a reality for everyone, everywhere. We make it happen with pioneering water and housing technology solutions. Home to world leading brands like INAX, American Standard, GROHE, TOSTEM and many more, we touch the lives of more than a billion...
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Facilities Analyst
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Education & Training Analyst
hace 2 semanas
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Product Data Analyst
hace 2 semanas
Ecatepec, México American Standard A tiempo completoVisión general:Use Calibri 18 font here**Responsabilidades**:Is responsible for maintaining and managing the documented information of the Quality Management System of the Central Hydraulic Laboratory, with the main objective of maintaining the accreditation based on the requirements of ISO 17025 in its current version, as well as the requirements...
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Real State Analyst
hace 5 días
Ecatepec, México National Maintenance Brokers, LLC A tiempo completoCurate investment opportunities by underwriting and offering on properties from a multitude of sources.- Work with a multi-faceted team across departments to contribute to the acquisition of hundreds of homes per month.- Perform financial analysis of investment opportunities for both single properties and bulk portfolios of homes by quantifying value and...
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IT Support Analyst
hace 6 días
Ecatepec, México American Standard A tiempo completo**Visión general**:Use Calibri 18 font here**Responsabilidades**:Administer and maintain the organization’s information systems to ensure that they function reliably and inaccordance with user needs. Install and configure most complex information systems and associated hardware inaccordance with technical specifications. Communicate with system users....
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IT Support Analyst
hace 1 semana
Ecatepec, México American Standard A tiempo completo**Visión general**: Use Calibri 18 font here **Responsabilidades**: Administer and maintain the organization’s information systems to ensure that they function reliably and in accordance with user needs. Install and configure most complex information systems and associated hardware in accordance with technical specifications. Communicate with system...
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Quality Analyst
hace 6 días
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Production Planner/supply Chain Analyst
hace 6 días
Ecatepec, México American Standard A tiempo completo**Visión general**: Support the SOIP team through the generation of key reports for decision making and solve issues related with logistic delays and invoice discrepancies. **Responsabilidades**: Generation of reports to show current inventory position vs demand. Creation of Stock transfer Orders to re-balance the inventory between multiples...
