Junior Customer Support

About the Role As a Junior Customer Support , you will be the frontline support for our users and administrators. Through phone, email, and web chat, you’ll troubleshoot issues, strengthen customer relationships, and ensure a positive experience with our products. Joining our team means learning the foundations of our business model, gaining exposure to...

A leading IT services company in Mexico, Jalisco is seeking a Junior Customer Support Analyst to enhance customer satisfaction by providing high-quality assistance via phone, email, and chat. Applicants should possess excellent communication abilities and advanced English skills, with at least a year of relevant experience. The role offers stable schedules,...

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists. Overview We are looking for a Customer Service Representative to provide exceptional support to our customers. The role involves handling inquiries, resolving issues, and ensuring customer satisfaction...

About the RoleAs a Junior Customer Support, you will be the frontline support for our users and administrators. Through phone, email, and web chat, you'll troubleshoot issues, strengthen customer relationships, and ensure a positive experience with our products.Joining our team means learning the foundations of our business model, gaining exposure to...

A leading tech company is seeking a Product Support Engineer in Mexico to provide exceptional technical support. The role involves handling Service Requests, replicating customer scenarios, and maintaining customer issue records. Candidates must have a solid foundation in Data Networks, scripting skills, and be fluent in both Spanish and English. This...

We are a team of Product Support Engineers for a high‑end hardware‑based testing solution. Our customers include service providers, network equipment manufacturers and enterprises who use it to test, measure and validate their network designs and devices. With the help of our products, our clients can deploy services and release equipment with confidence...

A leading technology company in Mexico is looking for Product Support Engineers to provide technical support for their hardware-based testing solutions. This role involves handling customer support cases, troubleshooting issues, and maintaining records using CRM tools. Candidates should have a solid understanding of network fundamentals, scripting abilities,...

A leading IT services company is seeking a Customer Service Representative to handle customer inquiries and convert them into passionate advocates. The ideal candidate will have 1-4 years of experience in customer service and possess excellent communication skills. Responsibilities include managing customer interactions, processing orders, and leading a team...

Responsibilities: Maintaining a positive, empathetic and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms,...

Overview Job Title: Customer support representative Job Location: Guadalajara, Mexico Responsibilities Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Communicate with...