Senior Onsite Customer Service Lead

Descripción del trabajo We are seeking a dedicated and detail-oriented Service Desk QA Lead to join our team. In this role, you will be pivotal in ensuring top-tier customer service by supervising and enhancing the quality of interactions between our support staff and clients. Your efforts will be crucial in upholding high levels of customer satisfaction...

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists. Overview We are looking for a Customer Service Representative to provide exceptional support to our customers. The role involves handling inquiries, resolving issues, and ensuring customer satisfaction...

Customer Service Representative Come to one of the biggest IT Services companies in the world! Here you can transform your career! We are looking for a Customer Service Representative who wants to learn and transform his career. Role: Customer Service Representative Job Title: Customer Service Representative Job Location: GDL (also TATA2, Queretaro) Job...

A global technology company in Mexico is seeking a Help Desk professional to provide technical support and liaison services. The candidate will be responsible for training the help desk team, ensuring high-quality customer service, and managing technical issues. Responsibilities include maintaining documentation, auditing analyst calls, and troubleshooting....

Una empresa de tecnología busca un Service Desk QA Lead para mejorar la calidad del servicio al cliente en Jalisco. Este rol requiere un líder con más de 5 años de experiencia en soporte técnico, que pueda desarrollar e implementar procesos de aseguramiento de calidad y realizar auditorías para identificar mejoras. Se prefiere conocimiento en...

Customer Service Full English communication skillsBusiness Process Services (BPS), no IT experience nor IT educational background.Activities:Respond to incoming calls regarding customer service inquiries from the US and other international locations.Proficiency in English is required.Availability for full-time work in rotational shifts, with 9 hours...

Customer Service - Full English communication skills - Business Process Services (BPS), no IT experience nor IT educational background. Activities: - Respond to incoming calls regarding customer service inquiries from the US and other international locations. - Proficiency in English is required. - Availability for full-time work in rotational shifts,...

Role: Customer Service Representative Role Type: Full time, On-site Location: Guadalajara, Mexico • Advanced proficiency in English Key Skills: • Advanced English communication skills • Proven Customer Support experience or experience as Client Service Representative • Ability to appreciate the customers' perspective showing empathy. • Active...

Overview Lead Engineer - Professional Services and Managed Services. This role is designed as onsite with an expectation that you will primarily work from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and...

Descripción del trabajo We are looking for a very hands‑on Customer Success Manager who will set the overall vision and strategic plan for the Customer Success Team. Through project management of problem resolution and customer management strategies, reduce churn and drive new business growth through greater customer advocacy and net retention...