Bilingual Sr. Customer Experience Specialist
hace 1 semana
At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future.As a Bilingual Call Center Customer Specialist at Nielsen, you'll play a vital role in shaping the future of media measurement. You'll be the face of Nielsen, interacting with and supporting our valued panel families.This role will require a combination of in office and remote work. The majority of the time, you will be required to work in Office.**Benefits**:**Eligible for Benefits from day 1, exceeding those mandated by law, which include**:9% in grocery vouchersFinancial support for internet connectivity expenses for teleworking13% savings fundMajor Medical Expenses coverage (spouse and children under 25 years)Life insurance50% vacation bonus30-day Christmas bonus (Aguinaldo)15 paid HolidaysFlexible hours (hybrid role): Choose the schedule that best suits your life We offer a variety of shift options to meet diverse needs, all while working from our modern office and from home."**Responsibilities**:- Cultivate and maintain strong relationships with Nielsen panel families.- Conduct engaging phone interviews to verify eligibility and ensure seamless onboarding.- Guide households on proper equipment installation and maintenance, troubleshooting technical issues remotely.- Collect accurate device information and ensure data collection integrity.- Exceed performance goals related to sample quality and customer satisfaction.**What You'll Bring**:- Fluency in both English and Spanish (written and verbal) required.- Excellent communication, negotiation, and customer service skills.- Prior sales experience is a significant plus.- Strong proficiency in computer skills (iOS, Windows, Google Applications), software systems, and basic networking concepts (WiFi).- Exceptional organizational and time management abilities with a proven ability to prioritize tasks.- High school diploma or equivalent work experience.**What We Offer**:- Competitive Base Salary- Above-the-law Benefits featuring medical insurance, life insurance, food vouchers, 30 days of Christmas bonus, among others.- Flexible Schedules (In-Office): We offer a variety of shift options to accommodate diverse needs, while working from our modern office. Exact shift details will be discussed during the interview process.
-
Sr. Analyst, Quality Control, Customer Experience
hace 1 semana
Tlaquepaque, México Herbalife A tiempo completoOverview:**Position**: Sr. Analyst, Quality Control, Customer Experience**Level**: Staff IV**Recruiter**: Manuel Garcia**Manager**: Salvador Huerta, Manager, Customer Experience**Site**: This position is available in Las Fuentes and QueretaroTHE ROLE:The person responsible for Quality Control must have advanced knowledge in mechanisms for the design,...
-
Bilingual Customer Service Representative
hace 1 semana
Tlaquepaque, México CS Enterprises at ConnectNet A tiempo completo**Vacante para la empresa CS Enterprises at ConnectNet en San Pedro Tlaquepaque, Jalisco**: **Bilingual Customer Service Agent || No Prior Experience Required** Job Summary: As a Bilingual Customer Service Agent, you will be the vital link between the company and Spanish and English-speaking customers, providing effective solutions and an exceptional...
-
Bilingual Customer Care Specialist
hace 1 semana
Tlaquepaque, México Nielsen A tiempo completoAt Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep...
-
Customer Sales Specialist
hace 1 semana
Tlaquepaque, México Arrow Electronics, Inc. A tiempo completo**Position**: Customer Sales Specialist Arrow Electronics is looking for a Customer Sales Specialist to join our team in Guadalajara. As a Customer Sales Specialist, you will work to establish and retain strong and influential customer, supplier, and internal relationships. By providing professional, timely and accurate responses to customer inquiries and...
-
Customer Sales Specialist
hace 4 días
Tlaquepaque, México Arrow Components A tiempo completoCustomer Sales Specialist Arrow Components offers you the opportunity at our Guadalajara branch to be part of a Fortune 154 company focused on leading‑edge technology. Company Overview Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing. With 2024...
-
Customer Sales Specialist
hace 2 días
Tlaquepaque, México Arrow Components A tiempo completoCustomer Sales Specialist Arrow Components offers you the opportunity at our Guadalajara branch to be part of a Fortune 154 company focused on leading‑edge technology. Company Overview Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing. With 2024...
-
Hybrid Customer Sales
hace 2 días
Tlaquepaque, México Arrow Electronics A tiempo completoA global technology solutions provider in Tlaquepaque is looking for a Customer Sales Specialist who will handle day-to-day sales support and customer service for assigned accounts. The ideal candidate should have a 4-year degree, 2–4 years of customer service or sales experience, and fluency in English. This role involves problem resolution and managing...
-
Customer Sales Specialist
hace 3 semanas
Tlaquepaque, México Arrow Electronics, Inc. A tiempo completo**Position**:Customer Sales Specialist**Are you looking for a fantastic career opportunity? Arrow Electronics, a Fortune 104 company,, and a global technology leader, is looking for a Customer Sales Specialist for our Guadalajara branch who is passionate about being on the forefront of leading-edge tech!**As a Customer Sales Specialist, you will work to...
-
Customer Sales Specialist
hace 4 días
Tlaquepaque, México Arrow Electronics, Inc. A tiempo completo**Position**: Customer Sales Specialist **Are you looking for a fantastic career opportunity? Arrow Electronics, a Fortune 104 company,, and a global technology leader, is looking for a Customer Sales Specialist for our Guadalajara branch who is passionate about being on the forefront of leading-edge tech!** As a Customer Sales Specialist, you will work to...
-
Bilingual Customer Service
hace 1 semana
Tlaquepaque, México Universo de Oportunidades A tiempo completo**Vacante para la empresa Universo de Oportunidades en San Pedro Tlaquepaque, Jalisco**:Bilingual customer service agent**¡Solicitamos Customer Service !**- Experiência de 6 meses a 1 año en atención al cliente.- INGLÉS B2, conversacional, ya que se aplica examen.- Disponibilidad de horario. De 7 am a 7 pm de lunes a viernes con una hora de comida ( se...
